Shipping Policy
1. All orders will be shipped out in three days after payment is received (except for stockout)
2. We ship to Verified Address, You can change the shipping destination by contacting us via registered E-Mail or aliexpress message.
3. We pack all items for safe shipping in a BUBBLE MAILER ENVELOPE or Hard Box.
4. All parcels are mailed via International Air Mail. If you choose the Expedited or Courier Shipping Service, We will send it by EMS, DHL or UPS.
5. The parcel will arrive within 15~25 days after delivery for most countries. It may take more than 4 weeks to some countries and regions, such as Italy, Russia, Brazil, Chile, South Africa, Mexico, Eastern Europe, Africa, Central &South America, Centra & Western Asia. Please do not bid if you have no enough patience, or please choose Expedited Shipping.
6. As the parcel is internationally from China, Occasionally there maybe some delay on the way. Please contact us if you didn't receive it in time.
7. We are happy to combine your auctions and save you money on shipping (UNLESS THE AD SAYS THE ITEM CAN NOT BE COMBINED).
Express Parcel (DHL, Fedex, UPS, EMS ): It usually take 5-10 business days with a tracking numbers. It is the fastest way, more shipping fee is required certainly.
Return Policy
A. We can only offer a guarantee on items that are received defective due to shipping or product failure. Our guarantee does not cover Non-Compatability or Misunderstood Ads. We reserve the right to determine if your order will be exchanged or refunded.
B. We are not responsible for damage from use, improper installation, or abuse. We accept return/refund for defective item only.
C. Refunds given only if item is defective on arrive (DOA) and cannot be replaced. If item found DOA, item must be reported within 3 days and return to us within 14 days from the delivery date for exchange, buyers are responsible on returned shipping cost. Refund will be made when the return arrived.
D. Return and Replacement is allowed after we confirm that the item is form our store and the item is with quality problem, and we'll also refund the corresponding expense of Buyer including the shipping fee of sending the item back, but Buyer should pay for the shipping fee in returning at first.
E. In case the returning item is not our product or without the quality problem after checking, we'll refuse to return or replace product and not refund.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
