800W 2000W 2400W 2800W Micro Solar Panel Smart Inverter PV Input 18V-60VDC to 120V 230VAC Auto Switch with APP Monitoring System
Remark: if you want learn more details for certificate, pls contact seller!(CE,VDE,ROHS,LVD,ISO)
Standard: CE:EN 50549-1:2019 / VDE-AR-N 4105: 2018-11 / DIN VDE V 0124-100 (VDE V 0124-100):2020-06
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Questions & Answers
1. WHAT TO DO when the Smart-App can't find the micro inverter to be added?
Check the following points:
• Check if the WiFi status indicator of the micro inverter is in the “Blue Flashing” state;
• Check if the Bluetooth function of your smart device is turned on;
• Check if the signal of the wireless network is good.
If all these is the case and the inverter is still not found, press the red reset button for more than 5 seconds to reset. After the WiFi indicator light flashes blue again, use “Smart Life ” App to reconfigure the network.
2. WHAT TO DO if I have multiple micro inverters to configure?
Install all micro inverters properly and make them work normally to generate power, and then operate according to the configuration and using steps. The App can search all inverters to be added at one time and configure them at one time.
3. WHAT TO DO if the SSID of my WiFi network or the password is changed?
Please reconfigure the inverter according to the configuration and using steps.
4. WHAT TO DO if the WiFi status indicator of the inverter goes out, but the device displayed on the app is not online?
This means that you can connect to the wireless network device, but you can't connect to the cloud server. It means that your wireless network device can't connect to the Internet. Make sure that your Internet is working properly.
5. The installation site of the inverter is temporarily not equipped with a router and no WiFi signal.
How does App connect the inverter and detect if the inverter is working properly?
You can use an idle smartphone to open the WiFi sharing of mobile phone signal hotspot for connection, and reconfigure the network connection after installing the router.
6. There are multiple WiFi signals on site. Can we connect with different WiFi signals?
No, the WiFi connected of the micro inverter and the smart phone must be consistent before the network can be configured.
7. Can App configure the micro inverter in different places? Can I view data in different places?
You can't configure the micro inverter in different places, but you can view data in different places.
The inverter uploads the latest status data to the cloud server every 3-5 minute.
8. After checking that there is no problem, the App still cannot find the micro inverter.
Press and hold the inverter red button for more than 5 seconds to reset the inverter.
After the WiFi indicator flashes again, use App to reconfigure the network.
9. WHAT TO DO if I want to monitor the same inverter on two or more smart devices?
You can share the inverter with another phone using the share device feature.
10. Will App data be saved?
Yes, App data will be stored on cloud server. After the network is successfully configured, you can view the data at any time and place.
11. The inverter cannot be connected to the app at night?
At night, because the solar panel does not generate power, the micro inverter does not have any power input, so it will offline and it is impossible to re-configure the network at night.
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1. The prices of the products are pre tax prices, and the customs duties need to be paid by the buyer. 2. The product warranty period is within one year after purchase. (Damage caused by disassembly, manual damage, etc. is not covered by the warranty). 3. If the buyer discovers that there is indeed a problem with the product within seven days after receiving it, the buyer can apply to the seller for a return inspection. If there are indeed defects in the product, we will replace it with a new one. If there are no suitable substitutes, we will refund you. Freight, handling fees, and insurance premiums are not refundable. If no issues are found with the product, it will be returned to the buyer at the buyer's expense. 4. Please contact us to apply for a return authorization. Your name, auction number, and return reason should be included in the email. 5. After receiving the goods, please remove the tape around the box when unpacking to avoid severe damage and potential damage to the goods. It is recommended to store the outer packaging for at least 15 days upon receipt.
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1. The prices of the products are pre tax prices, and the customs duties need to be paid by the buyer. 2. The product warranty period is within one year after purchase. (Damage caused by disassembly, manual damage, etc. is not covered by the warranty). 3. If the buyer discovers that there is indeed a problem with the product within seven days after receiving it, the buyer can apply to the seller for a return inspection. If there are indeed defects in the product, we will replace it with a new one. If there are no suitable substitutes, we will refund you. Freight, handling fees, and insurance premiums are not refundable. If no issues are found with the product, it will be returned to the buyer at the buyer's expense. 4. Please contact us to apply for a return authorization. Your name, auction number, and return reason should be included in the email. 5. After receiving the goods, please remove the tape around the box when unpacking to avoid severe damage and potential damage to the goods. It is recommended to store the outer packaging for at least 15 days upon receipt.
