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Any problems about the hair,please kindly Contact us first

Instead of leave any negative feedback,

we promise must give you a statisfied shopping experience!!!

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If you are satisfied with our service and products give us all 5 star feedback with beautiful pictures to win$10 offback!

Unsatisfied

If not, please contact usbefore leaving any negative feedback or dispute. Wewould try our hardest to work with you together to solve any problem.1. Order Closed By Security Reason

Please provide the proof requested by Ali-express or contact us for immediately to help you solve it.

2. Shipping Address Reminder

(1)Please don't use any P.O.box package may get lost. Please use Physical address, make sure there is someone to sign for the package.

(2)Please Ensure Your Address is Correct. Chang Address After Parcel Left Factory Will Cause Extra 15$ When Delivered.

3.Time required for transportation

Usually free shipping order will be posted by DHL, FedEx or AliExpress Standard Shipping normally item will arrive in 3-5 working days after being posted. Except for special weather reasons such as snowstorms, the package may not arrive on time.

4. Package Lost

Irresponsible:

Shipping address is incorrect,DHL wont able to find it.Nobody be able to sign thepackge,DHL leaving at door,package stolen signed by someone alse you do not knowwhich means malicious stolen.30 Days No Reason Return

1.Please contact us within 24 hours upon you receipt of the item(s).

2.Arefund or exchange will be rendered in the event that the item(s)is not as described.

3.The refund will be rendered once the item(s) has been sent back in original.

4.If it is due to the artificial reasons, no refund or exchange will be given.Q:Can they be straightened,curled?

A:Use a flat iron/straightener or tongs,even when fitted,but as with your own hair,never use hot tools too often as you could dry the hair and it will not last as long.

Q:Can i wash blow-dry the hair extension?

1)You can wash them as you would your own shampoo and conditioner

2)Use a treatment/hair mask will need to wash your extensions

3)The extensions can be blow-dyed on low setting,but it is not recommended to do it too often

4)Let your hair extensions dry naturally after washing them.

Q:How many pieces hair for one head?

1)Normally 3 bundles are enough for a full head,at most 5 bundles

2)You can always use the leftover hair later,f you are using hair over 18”long you might need another bundle.

Q:How to tell human hair with synthetic hair?

A:Human hair has nutural protein it is easy to tell by burning and smell:When burning the human hair will show white smoke.while synthetic hair will be a sticky ball after burning and will show black smoke.Moreover,human hair may have very few gray hair and split ends.it is normal and not a quality problem.