Shopping Guide
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Payment:
1. We accepted Escrow payment.
2. Please make sure to confirm the order when you receive the items in a good condition, because when you place a order, your money is transferring into the Escrow, not our account.
3. Our prices do not include any customs duty or tax.
Shipping:
1. We ship Worldwide as Gift.
2. Additional duty or custom fee are buyers responsibility.
3. Items will be shipped within 1-7 business day after payment completed received.
4. Delivery time depends on destination and other factors, it may takes up to more days .If you can’t receive it after 40 days. Please contact us for resolution.
5. Shipping may influenced by holidays, events and other uncertainties. We could not guarantee the arrival time.
Resend and Refund:
1. DOA(Dead on Arrival) or Wrong Item will be offered exchange. Refund will be offered if stock is not available.
2. Shipping and handling charges are not refundable. Item must be returned undamaged in its original box.
3. Buyer need to pay return shipping.
4. If you want a refund because of the item defect or some other quality problems, please contact us within 3 days after you get it. The fee relating to the return mailing should be overtaken by Customers.
5. Less than 0.5 percent of the bundle sometimes may get lost ,but please don’t worry about it .If you still fail to get your ordered items within the estimate time ,please feel free to contact with us as quickly as you can .We will be responsible for resending you new items.
Warranty and Feedback:
1. We appreciate your business, if you are satisfied with our service, please leave us a 5 stars positive feedback. and we will do the same for you. If you have any questions, please contact us first, and we will reply all the questions from our customers in one working day .simply leaving negative or neutral feedback can’t solve the problem.
2. 12 months Manufacturer Warranty (Excluding contrived damage or misusage). Any product will be tested in 100% before delivery.
3. Customers are responsible for return shipping to us with proper packaging to repair, and then we would be responsible for resending shipping to the buyers. Please contact us first before you’d like to return it. We’ll provide the complete address.
4. If something is unsatisfactory, please contact us to solve the problem. It’s our pleasure to correct it.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing