FAQ
Q: Do i need to buy extra battery?
A:No need. 20000mAh battery is included in the video surveillance camera and can not remove.
Q: If the home is powered off, can the camera still operate normally?
A: Yes, because your surveillance camera uses battery to work, and 4G camera does not need wifi network.
Q: What App does this camera use?
A: Niview app, you can download the APP via scaning QR code in the user manual.
Q: What's difference of 4G camera and WIFI camera?
A: 4G camera only support 4g sim card connection, can not support WIFI connection. WIFI camera only support 2.4Gz WIFI connection
Q: Why can't blue lights on when you try the 4G connection?
A: Please contact seller to check the sim card band frequency. And we would have solution for you.
**Please check if there have Pin password on your 3G 4G Sim card.
Q: What should i do when i get the solar camera?
A: open the power on button, charge the battery camera about 10hours.
Q: How many days would battery standby?
A: Normally 365 days, because this cctv camera have built-in 20000mAh battery and the solar panel would provide non-stop power for it.
*One lens is wide angle lens, 1x zoom
* One lens is with 10x zoom
This security protection camera can clearly see more zoom details with a UHD picture, bringing you a better visual experience that is unsurpassed by other products in the market. Realize to see bigger details of distant objects without getting close.
8MP 4K Camera Comparision
*8MP security camera features higher definition. The security camera provides ultra-high quality 8.0 megapixel images. Bring you a smooth and stunning super HD experience.
*Advanced algorithms and chips will enhance picture quality, you can enjoy a clearer vision and video recordings with our 4K 8MP ptz camera.
Humanoid Tracking 4K 8MP Camera
*When a human moves in front of the cctv camera, this security camera will pan or tilt following the movement. This security camera never let you miss any important moments.
Dual Light Night Vision
*This security camera has 3 modes of night vison: Color, IR, auto night vision.
Multiple Modes
*The camera has 3 working states:
Normal: Device standby work, mobile alarm activation, remote access activatied.
Adaptive: When the power of the device is more than 50%, it works all time, and when the power is below 45%,it works on standby.
All time:The device is turned on at all times, please make sure the device is connected to the power supply.
Dual Linkage, Intelligent Anaysis
*Analytical positioning,automatic tracking and zooming
360° PTZ Camera
*Remote control the surveillance camera, support 355° view angle, you can monitor anywhere and any details you want via mobile App
*Every corner cover
Support Multiple Preset Points
*You will get a security camera with Multiple Preset Points set, which will make the IP camera quickly locate the preset points, meanwhile the zoom lens status can be saved during the preset.
10X Optical Zoom
Two Way Audio Communication
*You will get a CCTV camera with microphone and speaker. You can talk with your family at any time, anywhere like working, traveling, or on a business.
*Give you pease of mind and 24-hour security protection
20000mAh Rechargeable Battery Video Camera
*20000mAh Rechargeable Battery & 100% power wire-free
*Beside, the solar panel can provide non-stop solar power for the outdoor camera day or night, sunny or rainy.
*With rechargeable battery, it allows you no need any annoying wires for the ptz outdoor camera. 100% wire-free.
*Low battery notification and indicator on the WiFi security camera.
Waterproof IP66 Solar Outdoor Camera
*The security outdoor camera is equipped with an IP66 rated weatherproof outer casing, designed to operate the ptz cctv camera even in extreme weather conditions.
*The surveillance camera shell is made of high quality plastics, which is waterproof
*IP66 design shell can prevent dust and splash water from entering (please make sure all cover is used in correct position)
Multiple Installation Method
*Integrated installation and Seperated Ceiling Mounted installation
Product overview
Suitable for various occasions
* The diversity of products can better meet the needs of different groups of people and different places
* It can be installed in almost any environment, home, school, shopping mall, ranch, warehouse, etc., real-time monitoring, at any time can view everything that happens at the monitoring point, timely stop the bad things that are about to happen, protect the personal safety of you and your family, property safety, etc
Warranty & Service
About Shipment
Q1: How fast you can do the shipment?
A: Within 1-3 working days after your payment confirm from CN warehousee
B: Within 1-3 working days from oversea warehouse, you will get it within 7 working days
Q2: Can I receive my package fast?
A: Yes. Kindly confirm your contact number/ post code/city all are correct fulfilled
About Warranty
Q: How about the warranty?
A: 12months warranty?
During the warranty we will provide repair service freely, you will be required to e pay the ship cost back to us
The warranty does not cover any incidental, accidental or consequential damages arising from the use of.
About Custom Tax
Q:Who will be responsible for import taxes? Seller or buyer?
A:The product price and shipping cost are not included any import taxes. The buyer should be responsible for all additional customs taxes.
lf you need clearing customs invoice,please contact with us.
About Feedback & Rating
Q: After using the product,I feel very good.How can l recommend it to others?
A: Your recommendation is highly appreciated.
lf you are satisfied,please leave us a Positive feedback and 5 Stars rating.
Your recognition will make us more confident to develop our business and serve you better. lf you have any problem with product, welcome to contact us freely for solving it.
We will provide 7/24 technical support service.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
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