7M Tuya Wifi Electric Smart Curtain Motor 2N S Wave Track Cornic,smart Voice Control Alexa Google Assist Alice

22-37 days
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Estimated Delivery Date: Saturday, 07 December

Due to high demand, please allow at least 2-4 weeks for delivery.

Insured & Trackable Worldwide Shipping

Your tracking number will be sent to you after 3-5 processing days.

Love It or Get A 100% Refund!

We're absolutely confident that you'll love this product. If you don't, just return it for a FULL refund! No questions asked!

Product Details
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FAQs
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Product Details

7M Tuya Wifi Electric Smart Curtain Motor 2N S Wave Track Cornic,smart Voice Control Alexa Google Assist Alice

Noted:

1) for the this link,if you choose  7M rails and motor option , you will get as below

  1. *7M wave rails *1set(include the wave runnrs and tape)

  2. *curtain motor wifi(tuya smart app version *1pcs(uk , us ,eu plug for option)

  3. *remote controller 1chanel*1pcs

2)the rails incluse the wave runners(6cm distance) and tape(107MM distance).if you need other distance,please contact with the seller,tks

if you need other runners and tape ,please leave message to seller, we can meet the required

for wave runners there have 8cm distance, tape type have 125mm,145mm distance.

3.if send out by express for example dhl,fedex, ups, we need to check the address is remote area or not, if have no service to the address, there will have extra fee for remote are fee, the price not include the remote area fee,please noted,tks

4. the price not include the customs tax fee , if have any customs tax fee please on duty by  your side.

Please read the following content in detail.
1. This track is suitable for tuya  wifi motor/tuya zigbee motor
If you don’t know how to customize the track, please take a picture of your windows and mark the size (accurate to centimeters). We will give our opinion.
2. We will ship asCeiling Mounted,straight track, Middle Openin default, If the buyer does not leave a message and does not communicate with the seller.
3. Here this link for finished track with all accessories for ceiling mounted,not include a motor
4. Pls install slip parts assemble before operating track. Don't install motor to track untill you can operate track smoothly manuall. Or belt may be destroyed.
5. Subject to logistics rules, we will cut the track to a maximum of one meter and send it in sections. Buyers need to install it by themselves. The default logistics is international express delivery DHL, EMS, Cainiao Heavy Parcel Line.
6. If you need U type or L type curtain track, pls also let us know, we can customize.Currently only 90°and 135° U-shapes are supported.—-for wave curtain rails we not do U shape or L shape rails, please noted,tks
7. Usually, We will reduce customs declaration fees,track may produce a little customs fee and it is paid by your side. Keep your phone through after you order,very important!
8.If you need Wall Mount, Pls contact us and we will help you confirm the number of wall mounting brackets,it need to buy alone
9. if have curtain box width, one wave curtain track curtain box must be have 20cm, if double layer curtain track,need about 30cm
How to confirm the details and order the track?
1. Measure and confirm the length of track as the picture show.
Buyers need to consider the installation space of the track, need to leave 2CM-4CM installation space

The length of track=A-4CM(4cm is installation space)

if you need tuya cutain motor ,please click below link to buy

About Shippment

1.WORLDWIDE SHIPPING.We make shippment within 2-15 days after payment verification.

2.Orders processed timely after the payment verification.

3.We only ship to confirmed order addresses.Your order address MUST MATCH your Shipping address.

4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.We are unable to take any responsibility for any custom delay.

5. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

6 Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.

7 We are not responsible for any custom duty or impot tax.

Return and Refund

1.You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!

2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reasons for the return, and your po#.

3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. WINNING BID AMOUNT. OR, you may choose to have a replacement.

4.We will bear all the shipping cost if the product(s) is (are) not as advertised.

About Guarantee

1.1 Year Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.

2.Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.

About Feedback

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.

If there is anything we can help or provide,pls fell free to contact us!

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
  • We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security

BUY WITH CONFIDENCE

Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

  • Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
  • Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
  • Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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