Within 90 days of receiving the inverter. The inverter does not work. Please contact customer service. Due to a short period of time. Problems with the inverter. We give you technical support first. If it is inverter problem. We offer you free motherboard replacement
1:Why we will give you technical support first. Because there is a possibility of damage due to improper operation or system mismatch. Even if you re-purchase it, it will be damaged and waste your precious time.
2: Provide PV system parameters. Panel power how many watts. How many volts of voltage Voc. How many panels. Series or parallel connection.
3: Provide what color the inverter LEDs are. It is better to record video. We can quickly determine the problem.
Description:
300W/350W Grid Tie inverter is a compact unit,which directly converts direct current into alternating current for powering appliances and/or office equipments and connecting to utility grid.The AC output from Smart Micro inverter is synchronized and in-phase with the utility grid.If you have any questions after receiving the product, please contact us in time, we will give you good after-sales service, so you don't have to open disputes at will.
If you have any questions after receiving the product, please contact us in time, we will give you good after-sales service, so you don't have to open disputes at will.
Voltage tips:
Our 18-50V grid-tie microinverter requires a starting voltage of 24V and has an operating range of 18V-39V (Vmp). Please note that the Voc of the solar panel should not exceed 50V.
Regarding the heating problem of the inverter:this is normal phenomenon. All electronic devices generate heat during operation. The inverter uses aluminum alloy material. Metal can conduct heat better. The inverter also has over-temperature protection if the temperature is high. Then the inverter will automatically reduce the working output efficiency. Or stop working. After cooling down, restart. It is recommended to install the inverter in a ventilated, dry and cool place.
Install away from direct sunlight and direct rain exposure.(Ventilated, dry, cool)
Package Include:
1XGrid Tie Inverter
1 x AC Cable 30CM
About inverter repair：
Buyers show：
This is a video of a YouTube blogger evaluating the inverter. You can browse the blogger’s link or click on the picture to jump to the link.
If you receive an item that is not as described, please contact us within 7 days and return the correct item.
If you receive a DOA (Damage on Arrival) item or a defective product, please contact us. We will offer an exchange or refund after communication.
>>> 1 Year Warranty
We stand behind our products so you are always covered!
We offer 1 year warranty. Please read the following important details about the warranty policy.
Warranty does not apply to cases caused by misuse, abuse, negligence, accident, improper application, improper installation or alteration.
>>>Warranty Process
1. Determine the cause of product failure through pictures, videos and text descriptions provided by the customer and remotely guide the customer to troubleshoot the problem;
2. during the warranty period, provide customers with spare parts such as motherboards that need to be replaced free of charge;
3. within the warranty period, for the maintenance can not be resolved after-sales problems, for the customer to replace the new product.
>>Evaluation
If there is any problem with the payment, delivery or received product, please contact us first. Negative feedback will not help to solve the problem.
>>Duties
Import duties, taxes and other charges are not included in the item price or shipping cost. These costs are the responsibility of the buyer.
Please check with your country's customs department to determine these additional costs before bidding/buying.
>>>Shipping and Handling
Most of the items in our store will be shipped within 2 business days after Aliexpress verifies payment!
The quoted shipping cost does not include the extra cost for remote areas listed by the courier company
The ETA (Estimated Time of Arrival) shown in the listing is given by the shipping company, but cannot be used as a reason for delivery delay disputes. We are not responsible for any delivery delays, including but not limited to customs postage checks, strikes, force majeure, etc.
Russia buyers need to fill in full name; Brazil buyers need to leave CPF/CPNJ Number; Chile buyers need to leave RUT Number.
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