MOES ZigBee 25mm Automatic Smart Tubular Roller Blinds Motor DC RF433 Remote 38mm Tube Smart LifeTuya via Alexa Google Home

Shipping Time: 35-53 days Shipping cost: ₦ 21 632.12 ₦ 21 632.12
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Estimated Delivery Date: Sunday, 08 December

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Product Details
Moes Automatic 25mm Smart ZigBee Tubular Roller Blinds Motor DC Lithium Battery Powered Built-in Receiver RF433 Remote Control for 38mm Tube Smart LifeTuya App Wireless Remote Control Voice Control with Alexa Google Home
By Moes

Product Features: 
1.Build-in RF433 receiver for multiple controlling modes:RF Wall remote control as crystal type single or double channel emitter or protable remote with single,double,six and sixteen channels availavle for adding convenience to control connected devices.Smart Life /Tuya App wireless remote control and easy voice control available.And multiple controlling modes work without any interference.Simply add tubular roller blinds or other similar devices to your smart home with ZigBee roller blinds motor(Note:RF remote not included in the package,you need a separate purchase in our website.)
2.Wide application with ZigBee protocol built-in:Fully new solution by Zigbee technology is designed to meet the high automation requirement for luxury villas and hotels by the 100M stable signal range.A ZigBee hub is required for connecting with the motor for the normal and successful control of connected devices; powerful enough to work with various motorized roller blinds,roller shutter,wooden venetian blinds,and even motorized clothes pole.
3.Multiple 6 limits setting by remote:Support setting one Upper/Lower limit and 4 additional limit positions via Remote,simplify your operation in different locations;Auto correct limit after power off;environmental protection and energy saving.
4.Smart Life/Tuya APP Remote Control the Motor on your smart phone anytime from anywhere;Compatible with Alexa Echo and Google Home for easy voice control;Device share to your family members for added convenience to control devices together;Timer your own schedule to set the opening/closing of the roller blinds shutter at a precise time.
5.Easy DIY Installation: No installers or a degree in rocket-science required.Easily install and setup DC Tubular Motor in minutes with the installation manual;Ultra-quiet design supports to lower noise to 40dB;Stop at obstacle to protect the device and users from damage.

Parameter:

Item Name: Tubular Roller Blinds Motor

Item No.: AM25-1/30-ES-EZ

Motor Diameter: 25mm

Driving Tube Diameter: 38mm

Voltage: DC7.4V

Rated Current: 900mA

Rated Torque: 1.2N.m

Rated Speed: 30 rpm

Smart Control App: Smart Life/ Tuya

Voice Control: with Amazon Alexa Echo/ Google Home
Load Bearing:4 KG

Package Listing:

Tubular Motor*1(RF remote not included)

Basic Kit*1( Wall Bracket *2 , Idler*1)

English Manual*1

Q&A:

1.Q:May I use my own remote control to control the motor?
A:No,our DC tubular is designed with our own RF433 remote only.

2.Q:Can I control the curtains if I am not at home?
A:Yes, you can remotely control your curtains and conveniently open/close them anywhere,anytime via Tuya Smart Life App.

3.Q:May I share the control with family members to control the blinds together?
A:Yes,you may. For our smart switch supports one mobile phone to control multiple devices or multiple mobile phones to control one device.

4.Q:Does this work with Google Home?
A:Yes,it does.For our smart switch is compatible with Alexa and Google Home.

5.Q:May I buy the motor only?And is the RF remote included in?
A:No,you need to buy the motor and the RF remote separately,and we will offer the link of the remote for you to buy.

6.Q:Is this built-in ZigBee module or WiFi module?
 A:This motor is a ZigBee version that requires one ZigBee hub connected for normal control via App.

Installation Instructions for Motorized Roller Shade Systems

(Below steps just show you how to change the exisiting roller blinds to motorized system)

1.Measure the diameter of the outer tube
2.Purchase the corresponding accessories,including the drive adapter,idler,idler bracket,wall bracket and the crown.
3. Take down the manual roller blinds and take away the manual cluth of your outer tube.
4.Insert the roller motor into the outer tube.Rotate the crown of the motor to align with the internal ribs of the tube.
5.To adjust the motor mounting wall bracket when it's necessary to guarantee well assemble.
6.Keep original left mounting bracket and idler same as before,and put the whole outer tube with the installed motor to the wall bracket.
7.Pair the motor with the switch according to the instruction.

Note:Our tubular motor suits for most of the outer tube,but please check your roller tube dimension befor place an order,what we provide the motor crown and other accessories are as described the listing and shows as the picture.Welcome to contact us for details.




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Shipping & Returns

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How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

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We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
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*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

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