Tuya Smart Life EU WiFi Roller Shutter Curtain Switch for Electric Motorized Blinds with Remote Control Google Home Aelxa Echo

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Estimated Delivery Date: Wednesday, 11 December

Due to high demand, please allow at least 2-4 weeks for delivery.

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Note before order:

The RF curtain remote can just work with the roller shutter switch in this listing, because the curtain switch in this listing is RF + WiFi version. Please don’t buy the curtain switches in other listing even they are cheaper, they are not compatible.

– Please check your motor is with 4 wires (Blue Wire, Brown wire, Black Wire, Green/Yellow Wire) before you buy our.
– Before using App to control the shutter, please keep the wall manual switch at 'STOP' position, otherwise , the App can't work, it's to protect the motor.

– Please contact the seller online if you have any questions for compatibility.

NEW function 3rd Generation RF+ WiFi Shutter Switch with RF Remote Control Switch

– New Function, can set switch operating time Range of 10-120 seconds according to your curtain hight, to make the curtain stop at a percentage or completely open or close by one time touch

You can set the switch operation time range 10-120 seconds on App, according to your shutter's height, if your shutter is high, so that you don't need to touch several times to complete open or close. One tap to finish it.

Multi Ways to Control the Curtain

– Touch on the switch ( Open, Pause, Close)
1 Remote can control multi switches, up to 10pcs, all up or all down the same time. White and Black Color Switch Available

– App Control ( Open, Pause, Close)

– Voice Control with Google Home, Amazon Alexa
– Use a Remote to control the curtain blinds, ( Open, Pause, Close) Control Range up to 30m

Built in RF module, enable you can remote control your blinds shutter even if WiFi is not available
The remote can only work with RF+WIFI curtain switches, not WIFI only curtain switch in our store, If you need extra RF+WIFI curtain switches, please click below picture to buy . don't buy only wifi curtain switch from our store, otherwise the remote can't work

Suitable for the junction boxes in these Countries, please contact us if you have any question.

Main Features
– Free APP Name: Smart Life, Tuya

– Timing Function, APP remote control

Program your smart curtain switch on App 'smart life/Tuya', then your curtain, blind, roller shutter can be remote controlled by phone and you can set timing schedule for it, like open at 7:00am, close at 7:00pm, then your curtain blind can open or close automatically when time is up.

You can control your smart curtains by mobile phone anytime, anywhere as long as it's with network, Control Your Curtain Anywhere with Your mobile 2G, 3G, 4G network

NO LED on Panel ALWAYS ON

NO LED on Panel ALWAYS ON, but
Before you add switch in Smart Life App, the led on 'Open' button will be on, it's an indicate light for you to connect WIFI, after you add it in App, it will be off.

– Hands-free Voice Control Smart Blind Switch Compatible with Alexa, Google Home and IFTTT.
With voice control to turn on and turn off the curtains.

– Group Function and Device Sharing

You can create group in the APP to manage all the blinds in your house and share the device to all your family members.

– Installation Method
User Manual with 8 pages detailed instruction for how to connect curtain switch, how to connect App.
4 languages available, Spanish, French, Germany, and English. Please contact us if you have any special demand for the user guide.

How to mount the switch on wall?

Specification

Input voltage: 100-250 VAC, 50 / 60Hz
Wiring: Neutral Wire, L1, L2, Earth Wire
Max Load: below 600 W
Wi-Fi Standard: 2.4 GHz 802.11 b / g / n (Not support 5Ghz)
RF: 868Mhz
Standby Consumption: below 0.5W
Dimensions: 86mm x 86mm x 35mm

What's in the Box?

1 * Smart Curtain Switch
1 * 3-button Remote
1 * English or French or Germany or Spanish User Guide
1 * terminal connect as a gift to wire the neutral lines
1 * blue wire to install on curtain switch
2 * Screws

Questions & Answers

Question: Why the price is so competitive?
Answer: We are a manufacturer for smart home products, we can accept mass order and can provide technical support. Please feel free to contact us if you have any questions.

Question: Can you do OEM service?
Answer: We are the manufacturer specialized in smart home products, we can provide OEM service and technical support.

Question: About Product Quality
Answer: We are ISO9001 certified , All products will be fully tested before ship from our factory.

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Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

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