2024 New For Xiaomi Military Smart Watch Men IP68 5ATM Outdoor Sports Fitness Tracker Health Monitor 1.96″ BT Call Smartwatch

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Estimated Delivery Date: Tuesday, 10 December

Due to high demand, please allow at least 2-4 weeks for delivery.

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2024 New For Xiaomi Military Smart Watch Men IP68 5ATM Outdoor Sports Fitness Tracker Health Monitor 1.96″ BT Call Smartwatch

Parameter:

Q:Why is the blood pressure value deviated from the sphygmomanometer?

A:The deviation between the measurement value of the watch and the sphygmomanometer is determined by a variety of factors. The measurement site of the sphygmomanometer is in the radial artery, and the measurement site of the watch is the two main branches of the arteriole. Normaly, the aortic blood pressure measurement and the arteriole Blood pressure measurements will vary by three to forty; if you use a watch and a sphygmomanometer to measure at the same time, because the blood ?ows in the artery in the direction of the centrifuge, the sphygmomanometer measures the straps so that the lower part of your elbow is under pressure. Temporary blood cannot ?ow smoothly to the branch of the artery below, and the vascular tension is increased, which will make the upper and lower blood pressure measurement values more biased.

Q:Why can't the watch receive the message push?

A:Android phone settings1. Con?rm that the message push switch is enabled on the mobile client.2. The con?rmation message can be displayed normally in the mobile phone noti?cation bar. The watch message push is pushed by reading the mobile phone noti?cation bar message; if there is no message in the mobile phone noti?cation bar, the watch will not be able to receive the push(need to ?nd the noti?cation setting in the phone settings, open WeChat, QQ phone, SMS, noti?cation button of mobile client)3. Open the auxiliary function settings of the wristband client(see the auxiliary function in the settings on the phone, and open the auxiliary function settings of the wristband client)

Apple phone settings:1. Con?rm that the message push switch is enabled on the mobile client.2. the con?rmation message can be displayed normally in the mobile phone noti?cation bar(need to ?nd the noti?cation settings in the phone settings, open WeChat, QQ phone, SMS, mobile phone client noti?cation switch)

Q:Why does the pedometer not count steps when I have already started walking?

A:To reduce errors, smart watch usually sets an initial value of 10, it will count steps when we walk more than 10 steps. The APP will show the real walking steps and start counting from step 10.

Q:What application is used when connecting to a smart phone?

A:The app is designed by the supplier. You can scan the QR code on the package or manual to download it when you get the item.

Q:Why the device cannot boot or start up properly?

A:Please charge your new device for at least 10 minutes or more before the first usage, this ensures normal device boot and optimal operation. For devices with removable batteries, ensure they are properly installed before charging.

Q: Can not find device when pairing device?

A:Please make sure the distance between phone and device less than 0.5m

Please make sure the device is not under low battey.if there is still problem after 1.5hours charging,Please cantact us.

Q:Can not connect the devicewith app?

A:Some smart phone bluetooth service will be abnormal when reboot.Please reboot the smart phone for pairing device.

Q:Why the android mobile disconnect?

A:Android mobile phone system memory management will be forced to turn off the background app,you need to turn off the power saving mode or pull the app into the ayatem housekeeping green background inside,app will not be forced to close.app must be running in the background,bluetooth will not automatically disconnect.

Q: Why couldn’t I connect the Bluetooth?

A:1. Please download the app firstly

2. Search Bluetooth name on your APP and then connect it.

3. You can see request to connect on the phone, click “pair.

If you had connected the Bluetooth before, please clear all your phone's Bluetooth devices.

Q:Is the watch waterproof?

A: Smart Watch is splash-proof and sweat-proof, so it is ok while you are doing sports . But you can’t swim with it.

(please note: it does not support the brewing hot water, hot bath, and water vapor. Please avoid using and storing the device at the place of high temperature & high humidity.)

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Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

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