For Customers |
1: How to make payment? |
You can pay using Visa, Mastercard, Paypal,Western Union, Qiwi and bank transfer so on. |
2: When will you ship my order? |
After you pay, we usually arrange shipment within 24hours. All the product will be tested well by QC before send. |
3: When will I get my order? |
If you choose AliExpress Standard Shipping, it's normally takes 15-25days for delivery . |
If you choose DHL, UPS,the shipment normally takes 3-7days to delivered, some countries takes 4-8days. |
All Parcels have tracking number. |
Note: If your address is Remote in DHL office, We will leave message to ask you to pay 38usd remote fee |
4: Why I have to pay customs fees(TAX)? |
According to Aliexpress Rules, buyer has duty to pay customs fees in parcel destination country. |
If you want us declared as you want, please leave a message with the order, we will do as you request. |
5: What's your guarantee? And the return cost? |
We always offer 12months guarantee. If you bought the: Service: repair warranty (5% fee on the order amount), |
If tried every method we offer you still cannot solve the problem,we may have to do replacement. Please send the defective item back to us via your local post office airmail parcel, when we receive it, we will send you a new one immediately.we will give your some discount for your next order or |
6: About the Warranty |
1: If the item is defective on its arrival,Please kind pack well to return back to us , we will pay the back shipping cost, and we will change a new one for you within 7days.( Please make sure that all the items |
2: If you dont like the product, you can return it to us within 3days with full original packing on |
7: What can I do if the package still not in my hand? |
If time is go beyong in your order, please contact us in time, we will refund you or extend the receipt time |
8: About Receipt |
When the parcel comes ,please check it face to face,sign after checking,Please open the parcel in |
9: About Feedback |
If you are satisfied with our product and service ,please leave us 5 STARS! If you have any problem or open dispute directly.We are responsible seller who focus on service and will offer the best solution to |
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing