Shipment:
For most items, we can send out the goods within 2-7days, but some items are new arrivals, we need time to order from the factory.That is just assured that the goods we sell original genuine products.So pls be patient for the products. Our servicer also will contact you to explain the delivery time. Thanks in advance for youre understanding.BTW,The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
Returns:
We would try our best to serve you ,and we accept the reture for any reason with in 2 weeks from the date of your receipt. So pls just make sure that the goods are in their original package and conditions.If the items are lost or damaged on the way to us ,the buyer needs be responsible
For the loss:
The buyer should try to file a claim with the logistic mcompany the cost of damage or loss. The buyer would be reponsible for the shipping freight to return the goods.
Feedback:
The clients’ satisfaction and positive feedback is very important to us. Please kindly leave positive feedback and 5 stars if you are satisfied with the goods and services.If you have any problems with our items or services,please feel to contact us firstly before you send negative feedback. We will do our best to solve and problems and provide you with the best customer experiences.
Wanrranty:
All merchandise we sell are in good quality and under strict examination before they are shipped out . we will try our best to avoid any quality problem. Please test as soon as possible after receiving the package. If you have any questions, please contact customer service to ask for help.
Return pllicy:
Products may be returned for refund or replacement within 30 days of the purchase date. Returned merchandise must be unused, in original packaging and include all accessorises.shipping costs are non-refundable. We will employ every resource to ensure that your teturn is processed promptly and without hassle. Please contact us for any product or service issues before opening a dispute on Aliexpress.
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