Product Information
Brand Name:BOLAIMO
Type:DR312 Drum unit
Color:BK
For use in:227 287 367 7536 7528 7522
Powder filling amount:60K
Delivery time:3 Working Days
Feature:COMPATIBLE
Place of Origin:Guangdong,China
Bulk Packaging:YES
MOQ:1PCS
Warranty:24 Months
Quality:A+ Grade
Quality:100% test
AFQ
Q1: What is the warranty period for your product?
A: 24 months, calculated from the date of our shipment to you.
Q2: What is your company's policy on defective products?
A: We will conduct problem testing on all products before shipment. If there are no problems, the goods will be delivered to you. Our company maintains product quality for a long time. The defect rate is less than 0.3%. If any defective goods occur due to production defects or transportation issues, please contact us. Our customer service team will immediately respond to the complaint. If the quality issue is caused by our manufacturing process or improper packaging and proven, we will guarantee a 1:1 return or refund.
Q3: About Logistics
A: We will ship within 3 working days after receiving your order. Because toner cartridges and toner are special products. We need special logistics transportation. Most countries arrive within 15-20 days. If the goods are not received after 25 days, please contact us. We will provide assistance to you. If you need fast logistics transportation, we have logistics options that can arrive within 7-10 days. Need to contact us.
Q4: About after-sales service
A: 1.If you receive a damaged/unusable product, you can contact us to check if there are any issues with the product and negotiate. Please contact us as soon as possible, and we will help you resolve or refund.
2.If we have sent the wrong product, please provide product images, packaging weight, and other information.We have a product system that needs to be checked.If you purchase the wrong product, we will not be able to provide a refund service. (If you have any questions, you can contact AliExpress customer service to confirm product information)
3.If you have a dispute over delivery failure due to incorrect address, unpaid taxes, inability to contact, etc., We do not agree to a refund. You should carefully read all the terms before purchasing. If you have any questions, you can contact us.
