FAQ
FAQ:
1.Is hydrogen safe?
YES, Normal human intestinal flora metabolism will produce a certain amount of hydrogen, and hydrogen is contained in the gas exhaled and discharged by the human body. .A good example of its safety is that hydrogen gas has been used in deep sea diving since 1943 to prevent decompression sickness.
2.Who is it suitable for?
Children,students,the elderly,pregnant woman,suitable for all people.
3. How is hydrogen absorbed by the human body?
'Hydrogen gas', also known as “hydrogen molecule”, is the smallest molecule in nature. It is extremely penetrable and can diffuse through the skin and mucous membranes into any organ, tissue, cell, mitochondria and nucleus of the human body.
4. When should I drink it? How much should I drink?
It has the best effect when you wake up in the morning, before lunch and dinner, before and after exercise, before and after drinking, and when you are tired.
In general, drink 1-2 cups a day for general preventive health care: 3-4 cups a day for regulating and improving chronic diseases; 5-6 cups a day for anti-aging, beauty and weight loss.
5. What are the benefits of hydrogen-rich water to the human body?
The hydrogen in hydrogen-rich water can rebuild the balance of the human body's internal environment and has a wide range of biological effects, including metabolic repair, immune regulation, elimination of inflammation, improvement of allergic constitution, prevention of cell mutations, promotion of tissue repair, anti-aging and beauty care, etc.
6.Why should i choose hydrogen generator?
We uses SPE PEM chemical precipitation technology for longer product life,long warranty.Using healthy metal material,healthier but safer.Oxygen separation technology could produce hydrogen and oxygen at the same time.
7.What kind of warranty does the hydrogen water bottle?
You have 1 year warranty.
8. How long is the lead time?
We have many hot-selling products and most of them are in sufficient stock. Therefore, our delivery time is usually within 48 hours after the order is placed. We will do our best to ship as early as possible.
If you want to place a large quantity of products, please negotiate the delivery date, payment method and more details with the seller.
9.What is your refund terms?
We don't support refund for these reasons including poor sales, not as good as expected, link removal, purchase plan changes and other reasons that are not the products problems. Please refer to the actual parameters of the product as a reference guideline before placing an order.
10.Are all your pictures taken realistically?
Most the product pictures are real pictures, which are similar to the actual products. But due to factors such as light and shooting level, the pictures may be slightly different from the actual product. Due to market changes and other factors, the factory may adjust the color of packaging, packaging method, etc. Please refer to the actual situation.
11.Are the prices and quantities on the platform displayed truthfully?
We provide different quality products for customers who make high-quality goods and gifts. The prices on the website will appear at different levels. They are for different customers. The product details are slightly different. You will get what you paid.
If you have any questions You can buy samples of different quality to test them, or you can confirm the details with our sales representatives before placing an order.
12.What is your pricing principle for products?
Our pricing principle is “transparent product pricing, service that touches hearts.” We ensure that our prices directly reflect factory costs, eliminating unnecessary intermediaries, allowing customers to enjoy genuine affordability.
13.How do you guarantee that your products are the lowest factory prices online?
Through robust supply chain management and direct manufacturer connections, we bypass middleman markups, achieving direct supply from the production line to consumers.Additionally, we encourage customers to compare prices in the market, confident that our prices are the most competitive for equivalent quality.
14. How does your company ensure product quality?
We employ advanced production equipment and stringent quality control processes, with each product undergoing multiple inspections to ensure compliance with international quality standards, ensuring durability and safe usage.
15. Besides price advantages, what unique services does your company offer?
We provide one-stop customer service, encompassing pre-sales consultation, personalized purchasing advice, and comprehensive after-sales support, ensuring every step from purchase to use is supported by timely and professional assistance.
16. Does your company offer customization services?
Absolutely, we warmly welcome customization requests. Leveraging our flexible design capabilities and efficient production chains, we could customize according to customers' specific requirements.
17. How about the after-sales service?
We do 100% inspection during production and before packaging. If there is any problem with functional and quality, we'd like to provide a replacement in the next order.
19.How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2.We respect every clients as our friend and we sincerely do business and make friends with them, no matter where they come from.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
