Note (about USB receiver,plug and play)
in defualt, we have paired ok, when you receive,you can plug and play.
if the indicator is on, but not work, you can try to pair it again.
it is very easy to pair it.
first, Click TV and OK buttons at same time, the indicator will flashing,
then insert the usb receiver to your for windows pc or for android tv box, the indicator will stop flashing, so it is pair ok.
Notice
Let's talk about IR learning, on the bottom of this keyboard have 4 IR learning keys. As some customer response to us it not works correctly. Kindly remind that if you have this problem, pls press TV + DEL key to reset the keyboard. And then follow the manual to use IR learning.
System Support
1. for Android OS
2. for Mac OS
3. for Linux
4. for Windows
IR learning function
There are 5 buttons which could be programmed to your TV remote keys:
1. Power button -Locate the top left corner
2. 4 colors buttons-Locate the bottom
Note: Please check if your TV remote supports the NEC protocol for learning.
IR learning operation as the following steps
1. Pointing IR emitters of the TV remote and the air mouse to each other ,
2. Press and hold the TV key on the remote 4-5s until the LED flash slowly,
3. When you see the LED flashing slowly ,press the key on your TV remote to learn,
4. When the remote receiver the IR signal,the LED will be solid.
5. The 5 keys could learn following the step 1-4,
6. Press the TV button to finish the learning process.
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1) Transmission and control: 2.4 G RF wireless radio-frequency technique;
2) Sensor: 3-Gyro + 3-Gsensor;
3) The key number:81 keys;
4) Control distance: >5m;
5) Battery Type: AAA*2(not included)
6) Working Power: Less than 10mA in the work condition;
7) Standby Power: Microampere, almost no power, in line with the
European ''Energy star'' environmental standard;
8) Material: Plastic and silicone;
9) Size: 172*52*19mm;
10) Weight: About 100g.
1 * MX3 air mouse
1 * USB Wireless Receiver
1.We don't offer retail package,but we will pack it well before shipped out.
2.Please allow 0-1cm error due to manual measurement. pls make sure you do not mind before you buy.
3.Due to the difference between different monitors, the picture may not reflect the actual color of the item. Thank you!
After-sales
About Shipment:
1.We will send the items within 4-5 days once your payment is completed.
2.We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
About Customs Notice :
1.Please note that buyers are responsible for all additional customs fees, brokerage, fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
2.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
3.About customs clearance: For countries that are difficult to pass through customs, such as: Brazil, Chile,Turkey, Argentina, etc. Make sure you have the ability to pass customs. We do not give a refund if the buyer cannot go through customs and Customs deducts the package.
4.If your place is remote ,then need to pay 38usd .
About Returns:
1.We do our best to serve our customers the best that we can.
2.We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
3.The buyer will be responsible for the shipping fees to return the items.
About Warranty & Maintenance:
1.We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
2.We also provide one year free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
3.Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
About Feedback:
1.Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2.If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
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- Over 37,000 happy customers worldwide
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