LoonaS 2nd G Tuya WiFi Curtain Motor Track Cornice Smart Home Electric Drive Engine Customized Support Alexa & Google Assistant

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Estimated Delivery Date: Saturday, 07 December

Due to high demand, please allow at least 2-4 weeks for delivery.

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Your tracking number will be sent to you after 3-5 processing days.

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FAQs
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Product Details

New arrival UAE warehouse: it can deliver to UAE, Saudi Arabia, Israel, Bahrain. Free Shipping! NO VAT!!! 7-10 days ONLY!

Ship from Russia/France/UAE:

VERY IMPORTANT:

French warehouse: standard double open 2.2m, 2.7m, 3.2m, 3.7m, 4.2m, 4.7m, 5.2m, 5.7m.

Russian warehouse: standard double open 2.2m, 2.7m, 3.2m, 3.7m, 4.2m, 4.7m, 5.2m, 5.7m, 6.2m.

UAE warehouse: standard double open 2.2m, 2.7m, 3.2m, 4.2m, 7.2m(Limited quanity for these size available now).

[ [ [ [ If you want single open, you can change it from double open to single open by yourself, pls kindly contact us for instruction video. ] ] ] ]

Pls choose ship from Russia/France/UAE for standard size!!!

Warm Notice:

The rails in overseas warehouse are standard double open, if you can revise it by yourself, we have video on how to change from double open to single open. If you can't do it by yourself, pls kindly choose ship from CN, and remark single open in the order.

Q. How does it pack? Will it be damaged during the transportation?
A. The packing is like the following video, it is well packed, not need to worry, if there is any damage, you can request to refund by return the package, by sending the package to a local address. Or contact us to replace a new alumimum.
Q: Can I do the assembling by myself?
A: Yes, our product is semi assembling, you can do the assembling very quickly, not professional technician is needed.We have assembling instruction video
Q: I am afraid my measurement is not accurate.
A: Pls don't worry about it, we will leave assembling margin. Normally, 2cm each side for easy assembling. Even your measurement is not accurate, it will fit your wall too.

[Notice for European buyers]:

1. The goods under EUR150.00, the price shows on the website has included VAT, it means you don't need to pay VAT again when you receive the goods.

2. The goods above EUR150.00, the price shows on the website doesn't include VAT, it means VAT will collect when you clear the goods at the destination.

Remark: EUR150 base on each order, not each product!!!

VERY IMPORTANT: CUSTOMIZED LENGTH OF RAIL, PLS KINDLY CHOOSE SHIP FROM CN!!!

очень важно: заказная длина пути, выберите судно из китая!!!

Loonas Tuya WiFi Curtain Motor Track Smart Home Electric Engine Customized Length Support Alexa and Google Assistant Элис для электрокарнизов

This WiFi intelligent electric automatic curtain control system can realize the automatic opening and closing of curtains, and has very good versatility. Voice control via Amazon Alexa and Google Assistant(google home).

Support “Tuya” or “Smart Life” APP control, can get the APP from APP store directly, and realize scene linkage with your existing Amazon Alexa & google assistant devices to realize smarter scene applications residential automation smart curtain opener home controller

Ultra-quiet (<33dB), you can hardly hear the sound of the motor

Ultra-quiet (<33dB) you will hardly feel any sound during the motor running process, while providing 1.2nm rated torque and 40kg maximum load

Intelligent Voice Control

This TUYA smart home motor curtain roller support voice control the opening and closing of curtains through Anazon Alexa and Google Assistant

Handheld Remote Control

This intelligent home automation motor control support remote control too, it is easy operation, good for kids and elderly person.

App Reomote Control

Wifi smart home curtain motor control system support mobile APP to open and close the curtains.

Share control is feasible. Control your intelligent devices together with your family.

The curtain status is visible, Real-time status showed on App.

Manual Control

This automatic curtain control system can be operated manually too (in case power shut off)

Schedule Control

This smart home automation electric curtain device support schedule control.

You can set schedule in the mobile APP to close & open your electric curtain.

For example: 7:00 open the curtain, let the sunlight slowly wake you up in the morning. 15:00 close the curtain to prevent the strong ultraviolet rays of sunlight damaging the furniture.

The motor can be on left or right according to the actual application
Our standard rail is double open, if ship from China, just remark “Single open” in the order, we will make it accordingly. BUT if it is shipped from oversea warehouse, pls contact us for helping video of changing from double open to single open, it is very easy, you can do it by yourself.
Our standard rail includes ceiling mounted brackets, if you need wall mounted bracket, pls buy the brackets seperately.
InstallationHow long of rail is needed?
Situation 1: The whole wall to cover with curtain, pls leave 2cm on each end for easy assembling. This is more popular, because it looks better.
Situation 2: The curtain just cover the window.
Product Size & function interface

Specifications:

Working voltage: 100~240Vac 50/60hz

Rated Power: 45W

Plug: EU, US (optional)

Main Color: white

Maximum Load: 40kg

Main body weight: 1.05kg

Running Speed: 14cm/s

Rated Torque: 1.2Nm

Radio Frequency: 2.4G/433.92Mhz

Material: Aluminum/ABS

Main body Size: Approx. 285 * 46 * 71mm

Guider Length Option: 1.2, 2.2, 2.7, 3.2, 3.7, 4.2, 4.7, 5.2, 5.7, 6.2, 6.7, 7.2, 8.2m

Packing List:

1 * Electric Curtain Motor

1 * Guider(1.2, 2.2, 3.2, 4.2, 5.2m options)

1 * 433Mhz remote control(battery included),If not included, that is because of the limited from the logistic.

N * Ceiling mounted brackets

N* Scew & nylong expansion

1 * user manual

1 * power cable

Do it all by yourself!

Our curtain motor supports Tuya Smart and Smart Life, giving you control from anywhere in the world. No matter where you are, your curtains are always at your command. It also supports the ALICE voice control(handfree control) and remote control for added convenience.

Our curtain rods are semi-assembled, and at the same time we have assembly instruction videos, so you can assemble and install them completely on your own without requiring professional technicians.

There are 3 curtain closure options to choose from: closing the curtains to the centre by default, But you can switch to left (install right motor) or right (install left motor) on your own without spending much to hire a technician.

As for the installation of the motor (left or right), depends on the power source. It can be installed on the left or on the right.

Our curtain rods feature Touch Motion, where you can close or open the curtains by starting the motor without Remote Control or application drive by lightly pulling the edge of the curtain.

The belt has 8 thicknesses of steel to ensure that the orbit can withstand years of drive.

Dear Customers. Due to the difficulty of shipping large-sized items, unfortunately, we cannot ship electric curtain rods in one piece. Therefore, they will be composite. This does not complicate installation and does not affect the quality of products. Thank you for your understanding!

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
  • We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security

BUY WITH CONFIDENCE

Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

  • Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
  • Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
  • Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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