MOES Bluetooth Door Lock Bank-grade AES128 Bit TLS Encryption BLE Sensor Unlocking Tuya Smart APP Voice Control Alexa Google EU

Shipping Time: 14-22 days Shipping cost: ₦ 3 074.97 ₦ 3 074.97
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Estimated Delivery Date: Tuesday, 07 January

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details

Bluetooth Smart Door Lock Bank-grade AES128 Bit and TLS Encryption Keypad Bundle Bluetooth Sensor Unlocking Tuya Smart APP Remote Unlocking Battery Powered with Bluetooth Gateway Required for Scene Linkage Voice Control by Alexa Google Home

Main Features:

1.Rest Assured with High Security Bluetooth Smart Lock
2.Bluetooth Gateway Required for Multiple Unlocking Methods
3.Bluetooth Sensor Unlocking
4.Wire-free Keypad for Password Unlock
5.Temporary Unlock for Simple Device Share
6.Simple DIY Installation and Reset Way
Attention:
1.Please confirm the lock compatibility before your purchase,this smart lock EU version only works with your existing cylinder lock;includes full 2-year warranty and 60-day refund guarantee for complete satisfaction.
2.The product does not include a Bluetooth gateway and needs to be purchased separately

User Manual:

//drive.google.com/file/d/1MVDsfem8FxtW1FY2vxZ0kesJnWiL5OGN/view?usp=sharing

Q&A:

Q:Does the app allow you to make sure it's locked when you're not home? I want to be able to check if it's locked when I'm in different cities.

A: You can check in the app to see if the lock is locked or unlocked on your phone from anywhere. Better yet, you can program it to lock automatically after a certain amount of time so you don't even need to check the status.

Q: Is this compatible with Kwikset downtown single cylinder deadbolt?

A: This EU smart lock is compatible with cylinder lock,not for single cylinder deadbolt,please confirm its compatibility before your purchase.

Q: Is the lock/unlock sound noisy that will disturb others?

A: There are two options in the APP as to set the mute or normal volume to your own need,you just do not need to worry about disturbing others.

Q: Will the lock be wireless unlocked when I am not at home via the APP?

A: Yes,you can remotely unlock the door on smart phones,but with Bluetooth gateway required for wireless remote control.

Q: Does it support to unlock the door via voice command?

A: Yes,it is compatible with Alexa and Google Assistant for hands-free voice control over your smart lock.

Q: How long will the battery last?

A: The service life of the battery is up to about 6 months,ensuring 15-20 lock/unlock times per day.




Rest Assured with High Security Bluetooth Smart Lock:
All data of this smart door lock are encrypted with bank-grade AES128 bit and TLS encryption,upgrading your house door lock into high security equipment with real-time alerts and records in Tuya Smart APP and no more worry about unauthorized access to your home.Designed with EU version that should be used with MOES lock cylinder and keys for a kit.

Bluetooth Sensor Unlocking:
A special offer for our foreign Tuya users who has the overseas or international Tuya Smart Account,you can automatically unlock the door at an appropriate distance with your phone Bluetooth on by setting the distance to the destination with minimum distance 100m and the close to unlocking the lock delay,as well as check the unlocking sensitivity between 20db and 90db.

Temporary Unlock for Simple Device Share:
Create time-limited or one-time guest keys remotely anytime from anywhere to your friends,visitors or tenants,easily grant temporary guest access to them so they can come and go as they please even when you're away,with another device share concept explained to remain central control over your door access yourself;Featured with two lock volume as mute and normal volume to meet your own demand.


Bluetooth Gateway Required for Multiple Unlocking Methods:
Fast pairing mode with phone Bluetooth on but with Bluetooth gateway required for wireless remote unlocking via APP and smart scenes linkage,as to trigger linkage when family members go home for home automation,or set the execution time to auto-lock and unlock the door;Voice control with Alexa or Google Assistant for hands-free voice unlocking;Open the automatic lock switch and set the lock delay time for auto-lock when unlocked.

Simple DIY Installation and Reset Way:
Easily install and replace your door lock within minutes with detailed installation guidance in the user manual,together with extremely easy reset way for fast APP access;Powered by 4 AA battery(battery included) for stable and long power stand-by whose service life is up to about 6 months,ensuring 15-20 lock/unlock times per day.

Wire-free Keypad for Password Unlock:
Add our keypad into Smart Life APP and bind it to our smart lock for password unlocking,with permanent,one-time and time-limited password available,more convenient unlocking and locking method for your guests when you are not at home;charged by 2 AAA batteries adds more convenience for its usage in our smart home.

Specifications:

Smart Lock:

1. Color: Silver

2. Communication: BLE 2.4GHz

3. Data Encryption: AES 128

4. Way of unlock: auto unlock, BLE/App unlock,remote unlock(with gateway),keypad access(with keypad)

5. Access management:family member share,manage virtual keys for guests

6. Keep the existed keys

7. Power: 4 AAA batteries(not include)

8. Quick install without changing your lock

Keypad:

1. Time-based guest codes

2. Supports Anti-peep unlockpass codes

3. IP66

4. Power: 2*AAA batteries(not include)

Bluetooth Gateway:(not include)

Packing List:

Different packages correspond to different package lists.

Smart Lock:

Smart lock*1,,BaseplateE1*1,Keyhole cover*1,Lock adapter*1,Power cord*1,Keyhole cover screw*4,Plate fixing screw*6,Tamperproof screw*2,Cylinder*1,Key*2,Screwdriver*1

Keypad:

Smart Keypad × 1,Screw x 4,Anchor x4,Drill Bit (5mm)×1,Mounting Plate × 1,Quick Start Guide × 1


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Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

  • Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
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Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

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