MOES Tuya ZigBee Smart Door Lock Indoor Password Fingerprint Remote Unlock Keycard Tamper Alarm Battery Powered Work With Alexa

23-32 days
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Estimated Delivery Date: Tuesday, 07 January

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details
MOES  Tuya ZigBee Smart Door Lock Indoor Password Fingerprint Remote Unlock Keycard Antihijack Tamper Alarm Battery Powered Temporary Charge Work With Alexa
BY MOES

ZigBee Smart Door Lock
Unlock by Fingerprint
Unlock by Password
Unlock Remotely by App
Smart Scene Linkage
Ultra-long Life Battery
Note: Batteries are not included in the package, please purchase in addition.

Notice Before Purchase

NOTE: ZigBee gateway is required,please purchase in addition.

What if power’s off?

When the door lock battery just runs out, you can choose to temporarily charge it through the type-c port on the door lock, or use a matched key to open the lock.

Multiple methods to unlock

Smart door lock provides you with a variety of unlocking methods, including remote unlocking, fingerprint, password, IC card, traditional key and so on.

Temporary password

You can set a temporary password or a dynamic password generated by the system to provide visitors, the password expires after a certain period of time, to protect the privacy of your home.

Tamper alarm

Tamper alarm function is designed for security. When illegal intruders attempt to break the lock, the door lock will automatically sound an alarm to remind you and your family in time.

Double lock for double insurance

Through the double lock button inside the door, you can provide double insurance for the door lock, and protect your home safety.

Anti-hijacking alarm

When the personal safety is threatened at the door, you can send the alarm information to the MOES App by entering the specified anti-hijacking password or fingerprint, and notify your family in time.

Check history records

The history of the open/close record, or the fingerprint and password multiple trials and errors, or  the low-power alarm will be displayed in the history of the MOES App, real-time monitoring of your house security.

Suitable for multiple types of lock body

Door lock can be applied to different types of lock body, support single bolt lock body a variety of sizes: 5072/4585/6085/050/5572 / KS insert tenon.

Door lock installation

Please reserve a suitable position for this door lock to install according to the diagram. Please note the door thickness shall be in the range of 35mm-60mm.

Unlock by Voice Command
Through Amazon Alexa, you can control the door lock on/off with voice, freeing your hands. At the same time, to ensure safety, you can set a voice password, and you need to read the password before opening/closing the lock to realize the smart function.
Note: This zigbee door lock supports to work with Alexa, but not Google Home.
Gesture Password Settings
After setting the gesture password, you need to enter the password before entering the door lock control interface of the App, adding a protective barrier to your home security.
Dimensions

Technical Specifications:

Material: Aluminum alloy, ABS, acrylic
Color: Black
Door thickness: 35-60mm
Correspondence: ZigBee 3.0
Support system: iOS 7.0 or above, Android 4.4 or above
Battery life: (10-12 months) Press 10 times/day to unlock normally
Power support: DC6V: 4 AA alkaline batteries
Static current: ≦50 uA
Dynamic current: <200mA
Unlocking mode: Fingerprint, lC card, password, APP, mechanical key
Unlocking time: 1~1.5 S
Working temperature: -20~50°C
Working humidity: 10%~95%
Factory default password: 123456. This password is invalid after you reset the administrator.
Lock type: Support single bolt,5072/4585/6085/050/5572/KS insert tenon
Virtual password: Available
Number of users: lC card + password + fingerprint: 250 groups, 9 groups of administrators

Packing List:
Smart door lock *1
Mechanical keys *2
IC cards *2
Screws *4
Sleeve screw *4
Square copper *2

 

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  • Over 37,000 happy customers worldwide
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Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

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Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

About Us
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