FAQ
1.Q:Are you a factory or trading company?
A:We are the coffee equipment manufacturer which integrates R&D, manufacture, sales and services.
2.Q:Where is your factory located? How can I visit there?
A:Our factory is located in Guangzhou City,China. You can fly to Guangzhou airport directly, and we have branch office on Shanghai, Beijing, Taiwan, Chengdu, Chongqing etc.
3.Q:What about the packaging?
A:Will use the cartons or wooden cartons according to your order.
4.Q:What is the trade term?
A:Usually,the trade term is FOB or EXW.
5.Q:How does your factory do regarding quality control?
A:Quality is priority.We always attach great importance to quality controlling from the very beginning to the very end.
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4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing