1. The product warranty period is within 10 years after purchase. (Damage caused by dismantling, manual damage, etc. is not covered by the warranty).
2. If the buyer finds that there is indeed a problem with the product within seven days after receiving the product, buyer could applied to seller to return for inspection. If the product is indeed defective, we will replace it with a new one. If there is no suitable substitute And we will refund you. Shipping, handling and insurance fees are non-refundable. If it is found that there is no problem with the product, the product will be returned to the buyer at the buyer's expense.
3. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email.
4. After receiving the goods, pls remove the tape around the box when unpacking, without violent damage, to avoid potential damage to the goods. It is recommended to keep the outer packaging for at least 15 days after receiving the goods. When returning goods, please ensure the integrity of the original packaging and the goods. If there is any reason that affects the secondary sales of the goods, the return and exchange cannot be accepted. All cost of return and tax will be covered by buyer.
5. When receiving the goods, if you find that the outer packaging is damaged, you should immediately contact the local courier to make a complaint and claim, and at the same time take a photo or video as the evidence and inform the seller. If the buyer fails to follow the above operations , then if the goods are damaged or lost due to courier reasons, the buyer shall take the responsibility.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
