If you are happy with our product and service, and if you want to share your happiness with others who are just about to purchase something, please kindly leave us a positive feedback to encourage us to do better. Then we will give you 2% OFF Discount for the next purchase. Next time when you place the order in our shop, just inform us, we will adjust the price for you. Thank you!
Buyer Notice
Shipment
1. When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 5 days once your payment is completed.
2. We do not guarantee delivery time on all international shipments due to differences incustoms clearing time in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
3. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
Returns
1. We will do our best to serve our customers.
2. We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or loss when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
3. The buyer will be responsible for the shipping fees to return the items.
Warranty & Maintenance
1. We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
2. We provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
3. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Feedback
1. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
Payment
1. About payment way, we accept Credit Card (Visa, Master Card, Personal Edition), Alipay, China Bank, Paypal, Western Union, Money Gram, TT, etc., and many other payment ways, which can take the following logo as a reference.
2. If you are not sure which way can be available for payment, just feel free to contact us! Thanks so much!
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
