SriHome SH034 5MP IP Camera 2.4G+5G WiFi/PoE/Onvif Human Detection Audio Security Video Surveillance Camera HDR Len Cam

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Estimated Delivery Date: Tuesday, 07 January

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details

SriHome 5MP 5G Dual-band WiFi Full Color Night Vision Outdoor Waterproof Surveillance Camera

About this item

1: FHD: 1920P 5MP, Smart H.265
2: Audio: Built-in Mic & Speaker, supports two-way audio
3: CMOS:Starlight level, digital wide dynamic
4: Lens:4mm lens,supports 3x digital zoom
5: Night vision:Starlight lens, full-color starlight night vision.
6: Night visibility: Infrared light and warm light, with 3 light modes
7: AP Hotspot: With wireless access point, camera can be connected to phone directly without router
8: TF card storage: Support 4G-128G TF Card, Support mobile phone video playback
9: Wi-Fi:Support 2.4G / 5G Wi-Fi
10: Privacy Protection: System defaults the first user as administrator
11: Onvif:Support Onvif device manage and NVR

System

Main Processor: Multi-core High- performance processor
Operating system: Embedded LINUX operating system

Image Sensor

Sensor: 1/2.7”, HD progressive scan CMOS
Pixel: 5MP(2560*1920)
Minimum illumination: 0.01LUX/F1.2

Video

Resolution: 1920P(2560*1920),1440P(2560*1440),720P(1280*720) VGA(480*360)
Video Compression : H.265
Image Frame Rate:15~25fps
Automatic Exposure: Adjust the image automatically to view clearly
Wide Dynamic: Starlight level, digital wide dynamic
IR-Cut: No color cast during the day,night vision good

Network

Wireless: 2.4G (11bng) mixed & 5G 11a/n/ac mixed
Distribution mode: 1: QR code distribution network, 2: AP hotspot distribution network
online users: Simultaneous online viewers: 5 people are supported at the same time.
AP Hotspot: Connect to a smartphone via AP hotspot mode, monitoring without a network
wired network: RJ45 Fast Ethernet interface

【What is Free Return】
In order to better serve our customers, our store has joined AliExpress' free return service. Currently, the service has covered 24 countries, namely United States, Canada, Mexico, Australia, United Kingdom, Germany, Poland, France, Spain, Portugal, Italy, Netherlands, Belgium, Czech Republic, Switzerland, Russia, Ukraine, Brazil, Chile, Israel, Japan, South Korea, Saudi Arabia and United Arab Emirates. Other countries are still waiting for AliExpress to gradually cover. Customers with orders shipped to these 24 countries can enjoy free local returns for any reason within 15 days from the date of receipt of the product.
【How to use Free Return】
//customerservice.aliexpress.com/category?categoryId=21037515&hcAppId=1248&hcFromCode=Xn2Tk1tb7&hcSessionId=26-1248-d460eee3-8085-4238-9474-9645841c023c&spm=service_hall.24300481.zhishixiangqing.jumpToCategory

1. Your positive feedback will be a great encouragement to us, and we will do the same for you.
2. If you are not satisfied with the product, please feel free to contact us. Communication is very important to us, your kindness and understanding are highly appreciated.

Srihome was founded in 2013 and specializes in manufacturing intelligent security network cameras. So far, our monthly production exceeds 100000 units, and our customers are located in more than 80 countries including the United States, Canada, Italy, Russia, Brazil, France, the United Kingdom, South Korea, Japan, and more.

Factory shooting

Certificate of honor

How to setup microSD card record settings

SD card installation video://www.youtube.com/embed/nbpofPlUV2k

Note: Cameras maximum support 128 GB SD card.

1). Remove power cable before inserting the microSD card to the camera.

2). MicroSD card format and record setting

Log in “SriHome” App and follow the steps:Settings -> Record Setting .

There are 2 types of recordings:

24/7 recording: 24/7 recording refers to the continuous recording of the camera which is about every 10 minutes as a node continuous recording.

Alarm recording: The camera captures footage only when the motion detection alarm is activated.

The system does not detect SD Card.

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

4. The SD card is broken.

3. The SD card has not been formatted properly.

5. The SD card slot is faulty.

SD card video playback view:

Note:Both 24/7 recording and Alarm recording cannot be opened at the same time ,only one of them can be opened.

The system does not detect an SD Card

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

3. The SD card is broken.

4. The SD card has not been formatted properly. please format sd www.sricam.com/srihome/download

5. The SD card slot is malfunctioning.

Camera's Wi-Fi is unstable and often offline

1. Check whether antenna is tightened.

2. Set maximum transmission power:In some wireless routers, the transmission power can be reduced,which reduces the performance

of the wireless network. Make sure your wireless router has the maximum transmit power set.

3. WiFi channels: check if WiFi channels are busy, possibly reconfigure to “Automatic”.

4. The camera IP address conflicts with other devices, needing to set camera IP address to be a

fixed one.

5. Change the name of the wireless network (SSID): If there are different wireless networks with the same name (SSID) in your

environment-perhaps because a neighbor uses the same wireless router,a wireless repeater has the same name as the router – WLAN

devices could try to automatically connect to the wrong wireless network ,Therefore, set up a unique wireless network name in your

wireless router or repeater.

6. To check Wi-Fi signal, in normally, it should be more than 3 bars.

(The distance between the camera and wifi router being too far might cause wifi signal to be less than 3 bars )

Can't connect WiFi

If you fail to setting WiFi for ip camera, please make sure your router:

1. All IP Cameras support 2.4G HZ WIFI,only some IP cameras don't support 5GHZ Wi-Fi.

2. NO MAC filter enabled on your router. Or you need to disable MAC filter temporarily before successfully configuring camera.

3. Router’s DHCP is enabled, after setting up and setting a fixed ip address for IP camera, you can disable DHCP again.

4. The WiFi Encryption is WPA/WPA2-PSK, either AES or TKIP encryption is OK if you are not using WPA/WPA2.

There is possible using WEP. It is recommended to use WPA/WPA2 now because WEP is quite old technology and not safe nowadays.

5. WiFi Channel needs to set as AUTO in order to avoid busy channels.

Inconsistent signal, it could be due to:

1) Too many devices sharing the same internet network. Please try to disconnect other devices.

2) The IP camera is too far from the router if using WIFI connection.

• Other quality and setup issue, please reset camera to factory default.

How to restore the camera to factory settings?

Step 1: Power on the IP Camera and wait for about 30 seconds

Step 2: Keep pressing the RESET button for about 15 seconds then release.

Then camera successfully restore to factory settings (password default : 888888).

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
  • We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security

BUY WITH CONFIDENCE

Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

  • Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
  • Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
  • Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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