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Tuya Smart 3MP 120° Wide View Angle Mini Digital Peephole Eye Viewer WiFi IR PIR Detection Doorbell Door Camera Alexa Google

Name: Tuya Smart 3MP 120° Wide View Angle Mini Digital Peephole Eye Viewer WiFi IR PIR Detection Doorbell Door Camera Alexa Google
Brand: kasuwa24.com
SKU: 5:361386;14:350853
Price: 145858 NGN
Availability: InStock

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Estimated Delivery Date: Friday, 10 January

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details

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FAQs

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Product Details

Tuya Smart Home Door Camera WiFi Door Eye Peephole Camera PIR Motion Detector IR Alexa Google Digital Viewer

Attention: Silence peephole camera do not have audio, no doorbell button!!!

1,Tuya APP itmes also support Smart Life APP

2.What is “Alexa”?

Alexa speaker is a smart speaker released by AWS (Amazon Web Services)

3, The doorbell must work with 2.4G WIFI of router, can't work with 5G WIFI, if your router has both 2.4G and 5G, please close the 5G firstly then connect it to the APP,
after success, you can open the 5G WiFi for normal use, thanks!!

4, The doorbell is suitable for: 40-120mm thickness of door, peephole is 16-50mm, and the cable installation length is 11cm.
Not suitable to: double doors, doors with small windows or steel mesh, soft-packed doors, doors without peepholes (need to drill a peephole by yourself)

WiFi connection & HD peephole, suitable for IOS and android smartphone.

4.3 inch high-definition LCD screen
Quick access via app (automatically wakes up within 3 seconds)
Respond to users access demands within 1 second
2pcs IR Leds,
APP support iOS & Android
Automatic take a picture & video recording when visitor press doorbell
PIR motion detect alarm
Cloud storage function
Support max. 128GB TF card to save video recording (not included)

Note: Device only support FAT32 format TF card; above 64G, please convert the format on your computer to be FAT32 format!

Built-in lithium 5000mAh battery and easy charge by USB
No need charge within 1~3 months
The newest design case-weatherproof
Easy installation (no need any cable), just wifi connection

LCD Display Size: 4.3 inch

– Image Sensor

Focal Length: 1.7mm

Angle of View: vertical: 92 degrees, horizontal: 120 degrees, diagonal: 145 degrees

– Video

Video Compression: H.265

Resolution: 1920*1080P@25fps

Stream: Double stream

Night Vision: 2pcs IR-LEDs

– Alarm

PIR Motion Detect: Yes

– Network

Protocol: P2P

Wireless Standard: 2.4Ghz WiFi IEEE 802.11b/g/n

– App

Support: Android,IOS

– Storage

Mobile Phone Memory: Yes

SD TF Card: Support Max. 128GB (not included! please use above C10 high speed in FAT32 format TF card for the doorbell )

Cloud Function: Yes

– Power

Power Supply: Built-in Lithium Battery and EasyCharged by USB

Charging Port: Micro USB

– Consumption

Working Mode: 380mA (IR on)

Standby Mode: 200uA

Physical:LCD

Dimension: 140*82*20 mm

Camera Machine: 37.8*37.8*12 mm (copper)

Weatherproof: Yes

User Accounts: Total 4 Users

Working Temperature: -20℃ to 55℃

Relative Humidity: 85% non-condensing

1x HD Screen (indoor)

1x Peephole camera (outdoor)

1x Micro USB Cable

1x Mounting Plate

1x Screw Kit

1x User Manual

Notice:TF card is option !!!

RFQ

Q1.Can I talk with visitors on APP?

A1: Can not, this door camera only have microphone, do not have speaker. So you can hear vistors on app, but they can not hear you on the door.

Q2.How to wifi connect ?

A2:1: Turn off the device first, then connect the camera to the display screen. After connecting, the device can be turned on to display images.

(note： charg device full power first；the installation direction of the camera cable should be correct；Do not fold or pull the camera cable，if the cable is damaged, it cannot transmit images, please change the cable)

2. Open APP – Register Login – Add Device – camera&lock-smart doorbell.

3. Turn on the device and press and hold the screen button for more than 5 seconds until you hear the voice prompt for network configuration from the device.

4. Select “next” on the app, enter your WiFi password, then generate a network QR code, scan code by the camera, scan the code for pairing, and receive a device voice prompt indicating successful network configuration.

(Note: the device connected WiFi is the same one as your phone wifi; the device does not support 5G WiFi, and the dual band integration function of the router needs to be turned off. Please select 2.4G WiFi.)

Attention: If the network configuration fails, please confirm whether the WiFi password is correct and whether the router has turned off the dual frequency integration function. Then follow the configuration steps to try again.

If multiple attempts are unsuccessful, please do not open dispute or give bad review first, please contact us on AliExpress chat for connection video and assistance, we will try to reply you soon in 24 hours, thanks!

Q3.Why battery only last few days?

A3: 1. Please turn off the device to charge by 5V 1A above 4 hours, The charging indicator light will change from red to be green after it is full power. 2. If there is a TF card, please take out the TF card and charge the device full to try again; Low qualified TF card will lead to an increase in power consumption. 3. Please check the average number of alarm records per day. If there are too many records, please lower the pir sensitivity.

Q3‘.What battery is used in the doorbell? How long is the standy time?

A3’: Built-in lithium 5000mAh battery and easy charge by USB 5V 1A( No use fast charger!); 3 meters charging cable included to charge easily.standy time 3 months (PIR alarm is not turned on), After the PIR alarm is turned on, the battery can only last about 600 times at most, the usetime is about 20~30 days normally.

Q4. I bought TF card with doorbell, but I did not find the TF card? How many video recordings 32GB TF card can have ?

A4: TF card is inserted in device already, please kindly check and find it.

For 15 seconds video recording, it's about 14300 records, which can be used for 715 days according to 20 records per dayAutomatic overwrite when TF card is full, or format the card in the APP

Q5. Can I use my 128GB TF card in the device?

A5: for 128GB card, please use the tool on below link to change the card to be FAT32 format for the doorbell:

//www.diskgenius.com/

Q6. Why show “offline” on the APP after connected wifi?

A6: Display device offline solutions: 1. Remove the device from app, then press the screen button above 5 seconds to add the device again; 2. Check whether the device has above 30% power; 3. Check the network (1. Network status; 2. 2.4G network connected); 4. if there is a TF card in device, Remove the TF card to check again.

Q7. How to record image and video?

A7:Support free image cloud storage few days, but video cloud storage requires a fee.

You can use TF cards store videos instead (please choose “add 32GB card” SKU to order)

Q8: Why no alarm?

A8:Only support stay alarms. It means people staying at the door within 2 meters for above 3 seconds，the door camera will capture images or save videoes and push alarms; below 3 seconds or above 2 meters, it will not take picture or video and alarm.

Q9: What is Alexa?

A9:Support Alexa speakers, alexa speaker is a smart speaker released by aws- If you need works with Echo show, please select the SKU with Alexa words. It works to wake up doorbell camera via voice command: “Alexa, show me device name” or ” Hey, google, show me device name”

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Shipping & Returns

Shipping

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How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

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We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
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We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

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If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

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