Tuya Smart Life Light Switch WiFi Touch Sensor Smart Switch App Remote Control No Neutral Wire 110V 220V For Alexa Google Home

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Estimated Delivery Date: Monday, 06 January

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details

PLEASE NOTE:

1)This switch can be work at both of without Neutral wire and with neutral wire,perfectly compatible with these two wiring methods.If your House wiring is without neutral Wire, A capacitance is a must to be connected to both ends of the L1 bulbs for normal work.
2)Built-in RF433 frequency allows for another control via RF remote control switch with encoding 1527(Note:433 RF Remoter is not included in the package,please purchase separately)

Specification:

Type: 1/2/3 Gang Touch Wi-Fi Switch
Material: PC V0 fireproof + tempered glass panel.
Rated Voltage: AC90V-260V, 50/60Hz.
Load Power:3-300W/gang(Note:If it is used for LED or energy saving bulb,the power load should be less than 100W)
RF Frequency: 433MHz.
Wi-Fi: 2.4GHz, IEEE 802.11 b/g/n
Support by : Android and iOS
APP: Tuya /Smart Life
Wiring mode: neutral Wire and no Neutral Wire design, any family can use (with or without neutral wire can be used).

Features:

【Remote Control】 The user can use a smartphone to remotely control the home electronics remotely anytime, anywhere as long as the phone has 2G / 3G / WIFI network compatible with iOS and Android operating system with Smart Life and Tuya app

【Voice Control】Compatible with Amazon Alexa (Echo / Dot / Dot / Tap), Google Assistant, IFTTT. Flight ticket counter with Amazon Alexa or Google Home to turn your switch on or off with your voice, No hub required

【TIMING】The intelligent timer switch will automatically turn on after setting a timer for this switch, which is essential for daily scheduling, and bring you a comfortable and intelligent lifestyle

Tips–App

Be sure that you are using 2.4GHz WiFi when connecting with the smart bulb. And WiFi must be detectable status. Many routers have 5 GHz and 2.4 GHz network and your phone will always automatically connect to the 5 GHz network. So, you have to completely turn off your 5 GHz network by going to your router settings (enter the router IP address into your internet browser, usually something like 192.168.1.1), forcing your phone to connect to the 2.4 GHz network.

In addition, the router encryption mode must be WPA2-PSK type and the authentication type must be AES

– Shipping:

-Please pay more attention to your order address which MUST MATCH your shipping address. (If you’re from Russia, Please leave your full name. It is very important)

-Warranty :

-1 years manufacture warranty; -Defective problem should be submitted within 10 business days after product is delivered; -Shipping damage should be submitted within 7 business days after product is delivered.

-Please Note:

-Import duties, taxes and charges are not included in shipping cost. -Buyers bear all responsibility for all extra charges incurred (if any). -For our customers from Brazi /India: if you choose any fast delivery(EMS/DHL), please leave your CPF number/ID Card document copy so that ensure our delivery normally.

-Feedback:

1. Please leave 5-star feedback if you are satisfied with our products and service, we will appreciate it (Item as Described 5 stars, Communication 5 stars, Shipping time 5-stars).

2. If the products you received was damaged or received wrong styles, please don‘t leave any negative feedback first, kindly please contact us asap, we will solve it and work out the best solutions. Your satisfaction is our motion to do better.

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
  • We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security

BUY WITH CONFIDENCE

Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

  • Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
  • Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
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Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

About Us
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