Tuya Wifi Zigbee Electric AI Curtain Support Alexa Google Alice Voice Control Smart Home System Motor Rail Custom Track Size Set

30-45 days
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In Stock
Free shipping worldwide
60 Day Returns
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Estimated Delivery Date: Sunday, 08 December

Due to high demand, please allow at least 2-4 weeks for delivery.

Insured & Trackable Worldwide Shipping

Your tracking number will be sent to you after 3-5 processing days.

Love It or Get A 100% Refund!

We're absolutely confident that you'll love this product. If you don't, just return it for a FULL refund! No questions asked!

Product Details
Shipping & Returns
FAQs
About Us
Product Details

The track is pre-installed, as long as the track is connected in a straight line and the connector is fixed, it can be used.

The difference between wifi and zigbee: wifi can be directly connected to the mobile phone, but the device will drop off when the network is not good; zigbee needs to connect to a phone through a gateway, but he can still execute commands even without a network.

This link is the intelligent tuya curtain motor track system, single layer track contains 1 tuya Wifi motor + curtain track and mounting accessories + 1 single channel remote control, double layer track contains 2 tuya Wifi motor + curtain track and mounting accessories + 1 double channel remote control.

The 1.2Nm motor belongs to the third generation motor, which is suitable for the motor within five meters, with about 40kg tension and a length of 225mm.

The 2.0Nm motor is suitable for motors five meters away, with a tension of about 80kg and a length of 275mm.

We will match the appropriate motor according to the size of the order.

 
If the order size cannot be found, please consult customer service. The order process is as follows:

A warm reminder before placing an order: zigbee needs gateway, which requires you to make additional purchases.

Shipping
1 We make delivery by different ways, including air mail, DHL express, UPS express, Fedex express, TNT express and EMS express. Your order will be shipped out within promised time.As following is general deliver time of different shipping method
Air mail(Air Parcel): About 7-30 days(But it takes longer  time to reach Brazil, Russia, etc.)
Express: About 2-10 business days (The Delivery time is for reference)
2.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary,particularly during the holiday season.
3.We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
4.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
5.If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

 
 
 
 
Tuya Wifi Motor Engine(Support Alice) With High Quality Customize Curtain Rod Tracks Complete Curtain Track Rail Product Set Curtain System For Home Office
 
 
 
Whether you are a designer, architect or an individual looking for a Curtain DIY project, our track and curtain solutions are designed for simple installation. In addition to window curtain motors, we also provide high quality, commercial grade curtains rail rod track that are used for many applications such as RVs, bunk beds, cubicles, hospitals, office and bathrooms etc. Our customer service team offers expertise and advice that is unmatched. If you need help, advice or a custom curtain track solution, we're happy to help keep you on the right track for the Automatic Curtain Rod System!
 
 
 
 
 
 
Please Kindly Note:
 
1. Warm Tips
 
(1) This Smart Tuya Curtain Motor Track Rails System include 1pcs Tuya Wifi Motor+ Curtain Rail Track with install Accessories + 1pcs remote
 
If you don't know how to customize the track, please take a picture of your windows and mark the size (accurate to centimeters). We will give our advise.
 
(2) We will ship as Ceiling Mounted,straight track, Middle Open in default, If the buyer does not leave a message and does not communicate with the seller.
 
(3) Here this link is for finished track rails with all accessories for Ceiling mounted.
 
(4) Pls install slip parts assemble before operating track. Don't install motor to track untill you can operate track smoothly manuall. Or belt may be destroyed.
 
(5) Subject to logistics rules, we will cut the track to a maximum of one meter and send it in sections. Buyers need to install it by themselves. The default logistics is international express delivery DHL, Fedex, UPS, EMS, Cainiao Heavy Parcel Line.
 
(6) If you need U type or L type curtain track, pls also let us know, we can customize.Currently only 90°and 135° U-shapes are supported.
 
(7) Usually, We will reduce customs declaration fees,track may produce some customs fee(depens on your local custom) and it is paid by your side. Keep your phone through after you order, it's very important!
 
(8) Complimentary 1 wall support for every 1 meter
 
 
2.      How to confirm the details and order the track?            
 
Please Measure and confirm the length of track as the picture show.
Buyers need to consider the installation space of the track, need to leave 4CM installation space
The length of track=A-4CM  (4cm is installation space)
 
 
  3.     Confirm the Curtain track Open/Close Mode.              
                    ( Open from middle in default)                        
 
 
 
  4.      Confirm the curtain track Mounted Method            
 
 
 
5.Our Customer Real Show
 
 
 
 

Payment

1.You can pay by Moneybookers, Visa, MasterCard and bank transfer, or pay with selected debit cards.
2. BUY MORE, SAVE MORE! If you buy more than 10 pieces,we give good bulk price, welcome for inquiry.
3.If you are having trouble making your payment, please contact us or aliexpress.com for assistance.
Shipping
1 We make delivery by different ways, including air mail, DHL express, UPS express, Fedex express, TNT express and EMS express. Your order will be shipped out within promised time.As following is general deliver time of different shipping method
Air mail(Air Parcel): About 7-30 days(But it takes longer  time to reach Brazil, Russia, etc.)
Express: About 2-10 business days (The Delivery time is for reference)
2.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary,particularly during the holiday season.
3.We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
4.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
5.If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Warranty
1. 1 year Manufacture's Warranty for defective items (excluding items damaged and/or misused after receipt)
2. All products has been checked, tested and packed in good condition before delivery.Defective items Must BE reported and returned to us within the warranty period(and the original package.).we will give you a return ID.Meanwhile Please tell us what the defect is,to eliminate improper use.
3. Buyer is responsible for Return shipping fee.
Customer service
We maintain high standards of excellence and strive for 100% customer satisfaction.We cherich every customer. Feedback is very important to us.We request that you contact us Immediately BEFORE you give us neutral or negative feedback,so that we can satisfactorily address your concerns.We will try our best to solve the problem.
We really appreciate that you can give us 5 feedback star.Thanks for your support.
 

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
  • We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security

BUY WITH CONFIDENCE

Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

  • Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
  • Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
  • Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kasuwa24.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kasuwa24.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kasuwa24.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@kasuwa24.com

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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