Please note:
This is the Chinese version of the door lock, which is currently only supported when connected to the Mi Home App with service areas in mainland China.
Main Features
* AI 3D structured light face recognition, no fear of fingerprint wear, easy to identify and unlock.
* Smart Smart Video Doorbell ultra-clear night vision, AI human detection, abnormal state is not easy to miss.
* Multiple devices and multiple screens can be viewed in conjunction.
* Self-developed noise reduction fully automatic lock body, safer and quieter. Automatically unlock after recognition, automatically lock when closing the door.
* Ten unlocking methods, more secure protection for your home.
* Support connection to Mi Home App, you can view the door lock status remotely.
* Dual battery intelligent power supply solution, lithium battery gives priority to powering the entire lock, and when the power is exhausted, switch to dry battery to ensure the normal operation of the door lock.
* Low-light full-color night vision, you can still see clearly even in weak light.
* Four password forms, set different passwords in different situations.
Main Features
Xiaomi Smart Door Lock 2 Face Recognition Edition
3D structured light face recognition, safe and convenient for the whole family
AI smart cat's eye | multi-device cross-screen linkage | noise reduction fully automatic lock body
What is 3D structured light face recognition technology? Safe and reliable face recognition technology.
Invisible light spots are projected into the face area, facial details are captured, and a unique face spectrum is carefully drawn. After deep calculation matching verification, you can walk to the door without contact and automatically unlock it by swiping your face. When you leave home and close the door, the face recognition defaults to sleep for 15 seconds, so you don't have to worry about turning back to open it by mistake. At the same time, it has 3D live anti-counterfeiting detection, which effectively prevents photo and video attacks and cracking.
Face recognition, the whole family can open the door conveniently
Whether it is day or night, you can capture face information dynamically and accurately identify it. The whole process is contactless and fully automatic. Children don't need to stand on tiptoe, adults don't need to bend over, and the elderly don't need to worry about the wear and lightening of fingerprints. 3D structured light face recognition is a face recognition technology that is truly suitable for the whole family.
Height coverage range 1.2-2m | Recommended face recognition distance 0.4-0.8m.tookfun
* The user can recognize the height range of 1.2-2m when standing about 0.65m in front of the door. It is recommended to stand in front of the door lock for face recognition unlocking. If the part is affected by strong light and overexposed, the recognition will be affected. The specific situation is subject to actual use.
Even if your style changes, you can open the door smoothly
* Try not to cover your eyebrows and eyes when changing your hairstyle, otherwise it will affect the recognition effect. If there is any recognition abnormality, it is recommended that the user re-enter the face to ensure the subsequent unlocking experience. Due to the working characteristics of the face recognition module, wearing some special sunglasses will affect the recognition experience. The specific situation is subject to actual use.
AI 3D structured light face recognition, self-learning and continuous optimization, the more you use it, the better it is
Combining the 3D structured light module with the dual-core AI chip, it can capture face information in real time and dynamically every time it is recognized, deeply self-learning, the more you use it, the better it is. It is a truly safe and reliable face recognition technology.
AI smart Video Doorbell
The Xiaomi smart door lock is equipped with a new generation of AI smart cat's eye, which can control the dynamics in front of the door at any time no matter where you are. The built-in AI human detection intelligent algorithm effectively reduces false alarms caused by pets staying, and can not only see clearly but also see accurately.tookfun
2.3 million high-definition pixels | 160° ultra-wide angle | AI human detection to prevent false alarms | 3-day rolling cycle cloud storage | App remote viewing
Low-light full-color night vision is clearer
No fear of dark environments, even in weak light, you can still maintain full-color images, and you can see clearly both movement and stillness.
Full-color image in low light | Infrared night vision image
* In low light scenes of 0.4lux-3lux, full-color in low light can be achieved. In scenes below 0.4lux, it switches to black and white infrared night vision.
Multi-device cross-screen linkage
After the visitor rings the doorbell, it supports cross-screen linkage of multiple devices, and multiple screens can be used to view the screen in front of the door. You can use your mobile phone for remote visual intercom anytime and anywhere.tookfun
* Cross-screen linkage requires door lock settings> camera settings> cross-screen linkage in Mi Home APP. Supported devices include: Xiaomi Smart Home Screen 10, some models of Xiaomi TV, and up to 3 devices can be selected. You need to upgrade the cross-screen device to the latest version, download Mi Home APP, log in to the same Mi Home account as the smart door lock, and connect to the same Wi-Fi. More supported devices will be connected in succession, so stay tuned.
* The real-time image needs to be set to real-time on in the plug-in. After turning it on, the power consumption will increase and the battery life will be shortened. It is turned on by default when an event occurs.
* Remote voice-changing visual intercom function requires linkage with smart devices to be enabled. Xiaomi smart home screen devices only support voice-changing function, not voice selection.
Ten ways to unlock, convenient unlocking methods
Face recognition | Fingerprint | Password | Temporary password | Bluetooth | Emergency key | NFC door lock (need to be purchased separately) | Xiaomi mobile phone*watch/bracelet (need to be purchased separately)
* Using Bluetooth to unlock requires that the mobile phone or other smart device is connected to the door lock Bluetooth.
AI fingerprint unlocking, bid farewell to traditional mechanical key unlocking
Adopting a new generation of semiconductor fingerprint recognition technology, built-in AI algorithm, and deep training of big data models, each recognition can autonomously learn and accumulate fingerprint features, unlock safely, and the more you use it, the better it is.
Four password forms, you can set a temporary password for visitors
Long-term fixed password;
Virtual password to prevent peeping;
Periodic password for convenient housekeeping;
Temporary password available when relatives and friends visit.
*Virtual password means that there is a continuous correct password arrangement in a series of passwords to unlock.
Noise reduction fully automatic lock body, safer and quieter
The door will be locked automatically when closed, so you don’t have to worry about forgetting to lock the door.
Xiaomi’s self-developed new generation of noise reduction fully automatic lock body, after identification, there is no need to turn the handle, the lock tongue will automatically bounce back, push the door in one step, and it is more convenient to close the door and lock automatically.
Multiple sensors are integrated inside the lock body to monitor the abnormal state of the lock body and give timely alarms. The direct plug-in C-level lock core runs through the lock body design, which can better prevent technical opening or violent disassembly. The new self-developed noise reduction fully automatic lock body, integrated with multiple noise reduction designs, is not only safer but also quieter.
1. The internal important force-bearing parts are made of manganese steel plate material, which can withstand about 30% more door slamming force;
2. The full lock tongue monitors the intelligent fully automatic lock body, abnormal sensing and timely alarm, and built-in 4 lock tongue intelligent sensors accurately monitor the lock body status;
3. A damper is added to the flip tongue to reduce the impact speed of the flip tongue rebound to reduce noise;
4. Flexible and wear-resistant noise reduction materials are added around the lock tongue to reduce the friction noise when the lock tongue rebounds.
Multiple systems to protect
Equipped with Mijia security chip, private data such as face, fingerprint, password, etc. are stored locally in encrypted form and cannot be read or decrypted from outside. Multiple protection systems to protect your home safely.
* Communication security system, encrypted communication to prevent attacks, financial-grade hardware protection security chip, full-link encryption protection for device communication;
* Electronic security system, electronic anti-cracking, physical circuit shielding protection security design, anti-(black box) electromagnetic coil attack;
* Alarm security system, multiple alarm protection, multiple trial and error, low battery, external panel pried up, door not closed, door ajar and other state alarms;
* Unlocking security system, anti-malicious attack, live face detection and recognition, AI self-learning, the more you use it, the better it works;
* Structural security system, increase the difficulty of violent disassembly, security status sensor, abnormal status remote notification, direct plug-in C-level lock cylinder (C>B>A);
* Storage security system, prevent information, privacy leakage, face recognition, fingerprint and other sensitive information, encrypted storage without network transmission, cannot be decrypted;
* Mijia APP obtained BSl Kitemark security mobile application certification;
* Smart door lock obtained CQC certificate;
* Mijia security chip obtained ELA 4+ financial-grade security certification;
* The smart door lock has obtained the SRRC certificate.
Supports connection to Mi Home App, and can view alarm information at any time
Supports WiFi + Bluetooth dual protocols, and can remotely view the alarm notification of the door lock through Mi Home App without the need for a Bluetooth gateway. You can also share the door lock device management permissions with your family, making it more convenient to manage the door lock.
APP abnormal information alarm prompt: door not closed/door ajar; outer panel pried up; multiple trial and error unlocking; forced fingerprint unlocking; alarm after leaving home; low battery alarm.
Support linkage with other Xiaomi devices
The entire Xiaomi smart door lock series supports connection with other Xiaomi smart devices, connecting multiple smart devices, and flexibly scheduling multiple smart products. The smart scene trigger conditions support up to 28, and can be customized for the whole family.
*However, this is a Chinese version of the door lock, which currently only supports connection to the Mi Home App with the Chinese mainland as the service area, and needs to be connected to other Chinese versions of Xiaomi devices.
Dual power supply system, long battery life
The door lock intelligent power supply system consists of a dual power supply system of lithium battery and dry battery. When the lithium battery is fully charged, only the lithium battery power is consumed. When the lithium battery power is less than 10%, it automatically enters the super power saving mode. When the lithium battery power is exhausted, the dry battery power supply is automatically enabled. When the power is completely exhausted, the Type-C data cable can be used to connect an external power bank to the door lock for emergency power supply to complete temporary unlocking.
5000mAh lithium battery capacity: 4 months of cat's eye and face recognition lithium battery life;
4pcs No. 5 dry battery: 4 months of fingerprint and password basic unlocking life;
10% lithium battery, dry battery low power reminder: The total battery life of lithium battery + dry battery can reach 8 months.tookfun
*Note: The door lock uses 4 alkaline dry batteries + standard original lithium battery for power supply to get the best experience. When replacing the battery, make sure to select an alkaline dry battery. If you choose other types of dry batteries, the function and battery life of the door lock will be affected to varying degrees.
Package List
Front panel*1
Rear panel*1
Tie screws*2
Emergency key*2
Lock body*1
Pinch plate*1
Lock core screw*1
Lock core*1
Anti-rotation shaft*2
Installation screw column*2
Lithium battery*1
Anti-collision pad*1
Lock body screw*8
Installation hole diagram*1
Instruction manual*1
Adapter plate*1
Installation screw*2
Installation conditions
Step 1: Determine whether installation is supported based on the following dimensions.
The following environments do not support installation: the door thickness is not within the range of 40-120mm or the door gap width is not within the range of 2-8mm.
If any of the following conditions occurs, installation will not be possible:
1. The door lock panel width is less than 110mm;
2. The lock body eccentricity L1 or L2 is less than 20mm;
3. The distance between the door handles of the inner and outer doors is less than 160mm
4. Wrought iron doors, fence doors, double lock doors, glass anti-theft doors, bull head locks, hidden locks, alloy copper doors, mobile doors, folding doors, open-air outdoor doors, etc. cannot be installed;
5. If the filling material inside the door is fragile or the chemical reaction with the air will produce an acidic/corrosive environment, it cannot be installed: for example, the filling material inside the door is gypsum or perlite, etc.
Step 2:
1. This product is equipped with a fully automatic lock body. If the original lock body is a standard lock body, it can be adapted and installed:
If the original lock body is a King lock body, King guide plate and door plate can be used for adaptation and installation. The scheme is shown in the figure below.
2. Description of the sky hook
*Since the fully automatic lock body does not support the sky hook, if there is a sky hook on the original door, it is necessary to remove the sky hook inside the door for installation to avoid the risk of the sky hook falling off and being unable to open the door.
Determine whether there is a sky hook: If there is a lock tongue at the top and bottom of the door (as shown in the figure below), it means that the door has a sky hook, otherwise it does not.
The sky hook is linked to the main lock tongue structure of the original King lock body, and its main function is to extend the time of violent door opening. In the face of current technical unlocking, it has no protective effect, and it is easy to get stuck or fall off when paired with a new lock after long-term use. In case of emergency, the presence of the sky hook may affect fire rescue, so it is recommended to remove it.
Note
* The “8-month battery life” is the battery life evaluated by the Luke laboratory under the condition of simulating 10 door openings and closings per day, 25 videos, 10 seconds per video, and normal temperature of 25°C. The time is for reference only. The actual battery life varies with the number of door openings and closings and the use environment. Please refer to the actual situation;
* When using only dry batteries, face recognition and AI smart cat-eye functions cannot be used. Battery performance will decrease in low temperature environments and battery life will be shortened.
* The panel can withstand a pressure of 8000N. The test was conducted by the Luke laboratory. The outer surface of the product was placed flat, and a circular pressure head with a diameter of 50mm was used to align the weak parts of the lock shell (excluding reading devices such as card readers, password keyboards, fingerprint collectors, etc.). The pressure was gradually applied at a loading speed of 10mm/min to reach 8000N and maintained for 60s. After unloading, the lock shell was checked for obvious deformation and damage.
* -10°C-55°℃ is the working temperature range. After 4 hours of high temperature (55°℃±20℃) and low temperature (-10°C±30℃), the door lock is in working state. No state change occurs during the test. After the test, all functions of the door lock are normal.
* Xiaomi smart door lock supports NFC unlocking devices: Xiaomi MIX series, Xiaomi Civi series, Xiaomi 14/13 series, Redmi K70/K60 series: Redmi Note 13/12 series, Xiaomi Band 8/7/6 NFC version, Xiaomi Band 8/7 Pro, Xiaomi Watch series, Xiaomi Watch Color series, Redmi Watch series, Xiaomi smart door lock NFC card global version. Xiaomi Watch only supports Android version, i0S version is not supported for the time being, and mobile phone NFC only supports Xiaomi and Redmi brands (products are gradually connected, please pay attention to the official website for details).
* Xiaomi Smart Home Screen supports models: Xiaomi Xiaoai Touch Screen Speaker Pro 8, Redmi Xiaoai Touch Screen Speaker 8 inches, Xiaomi Smart Home Screen 10, Xiaomi Smart Home Screen Pro 8, Xiaomi Smart Home Screen 6, and more models will be connected in succession.
* To remotely view the log of the smart door lock, and receive abnormal alarms, low battery reminders and other information, you need to ensure that the door lock WiFi connection is normal or use it with a device with Bluetooth gateway function connected to Mi Home.
* To remotely view the status of the smart door lock and devices using the Bluetooth protocol, you need to use a device with Bluetooth gateway function. Supported devices can be viewed in Mi Home APP My-> Hub and Gateway-> Upper right corner i-> Product Encyclopedia.
* Smart door lock fingerprint recognition supports people aged 7 to 70 years old, and most people can use it. Some people such as the elderly and children may have low fingerprint recognition rates or cannot be recognized due to fingerprint development or severe fingerprint wear. Similar situations belong to fingerprint recognition
* Long-term valid passwords and periodic passwords can only be created when the mobile phone Bluetooth is connected to the door lock locally. One-time temporary passwords can be created remotely. Security status sensors are: tongue detection switch, tilted tongue detection switch, unlocked detection switch, locked detection switch, reset detection switch.
* Anti-tampering and anti-pry guard means that when the outer door lock panel of the Xiaomi smart door lock is pried up, a warning sound will be issued to promptly notify the alarm.
* The doorbell light sensing function is turned on by default, and users can turn off this function in the Mi Home APP (Settings->Door Lock Settings->Doorbell Light Settings).
* Using Bluetooth to unlock requires that the mobile phone or other smart device is connected to the door lock Bluetooth.
Q&A
1. What should I do if face verification fails?
① Make sure that the facial features are not blocked. Wearing a hat, a mask, or long bangs may block the facial features of a person, so that sufficient facial features cannot be obtained and recognition fails.
② You can adjust the distance forward and backward to try
③ If the light environment in front of the door changes a lot, you can enter more than one face data at the same time to try,
2. Does it support face recognition unlocking for children or the elderly?
It supports face recognition unlocking for children and the elderly. Currently, face recognition stands about 65cm in front of the door, and the height that can be recognized is 1.2m-2.0m. If the height is too high to be recognized, you can take a step back. Users below 1.2m or above 2m cannot be effectively entered and recognized because they are beyond the recognition range. It is recommended to use other unlocking methods.
3. Does wearing a hat, a mask, or long bangs affect the performance of face recognition?
It has a certain impact. To ensure the safety of face recognition, it is necessary to ensure that the facial features are not blocked during face recognition. Wearing a hat, a mask, or long bangs may block a person's facial features, so that sufficient facial features cannot be obtained, resulting in recognition failure.
4. What situations may cause the facial recognition component to fail to work?
If the surface of the facial recognition component is dirty or the protective film is not torn off, it cannot work properly. You can clean the obstruction and restore the facial recognition function.
5. How to open the door normally indoors, do you also need a fingerprint?
① No fingerprint is required
② The way to open the door indoors is to press the door opening button. Hold the door push-pull handle and press the door opening button at the same time to unlock it.
③ Or use the emergency unlocking knob, make sure the knob is turned clockwise or counterclockwise to the maximum, and push/pull the handle to open the door;
6. What should I do if the fingerprint is not easy to use?
Smart door locks support people aged 7 to 70 years old, but it depends on the development and wear of the fingerprint. Some people may not be easy to use. If the fingerprint is intact and still not easy to use, it is recommended to re-enter a fingerprint. During the entry process, try to increase the entry area as much as possible, and use the area entered at that time during recognition.
7. After closing the door, the alarm still sounds?
Check whether the door is completely closed. You can push/pull the door by hand until the white lock indicator flashes or the motor locks.
8. What should I do if the door lock is out of power? How to replace the lithium battery?
① Open the rear panel cover and remove the lithium battery.
② Please use a power adapter with an output parameter of 5V/2A for charging. Exceeding this parameter may cause damage or danger.
Disclaimer: The company does not assume any legal responsibility for battery damage, leakage, or fire hazard caused by failure to use according to the instructions.
9. Lithium battery charging indicator?
① Battery indicator is always on: Charging
② Battery indicator is off: Fully charged
③ Battery indicator flashes: Charging abnormality
Note: Please use a power adapter with an output parameter of 5V/2A for charging. Exceeding this parameter may cause damage or danger.
10. How to replace the dry battery?
Open the rear panel cover and remove the dry battery battery. Replace the No. 5 alkaline dry battery. In order to extend the battery life and prevent battery leakage, it is recommended to use a smart door lock dedicated battery or an [official genuine] brand battery. Otherwise, the battery will leak, causing the door lock to fail, which is not worth the loss. Check the battery power regularly. It is recommended to bind the Bluetooth gateway so that you can check the battery power at any time. You will also receive a reminder when the power is too low. If the door lock is out of power, you can use an external power supply to temporarily unlock it.
Note: Do not mix old and new batteries, and do not use rechargeable batteries.
11. What should I do if the door lock consumes power too quickly?
In the mobile phone APP, “Door Lock Settings–Camera Settings–Camera Working Mode” is set to Event Recording Mode B (Super Power Saving) to increase the battery life. When a security incident occurs in the door lock, such as the door lock being pried, it will record the video. You can also adjust the camera working mode according to your own usage habits
12. Why does the doorbell light occasionally not light up?
The human infrared sensor used in the door lock will be affected by the ambient temperature. When the human body temperature is close to the ambient temperature, the human body is blocked by thick clothes, wearing a mask, and the skin is less exposed, the door lock's sensing sensitivity may decrease. When the human body is not sensed, the doorbell light will not light up automatically. It is recommended to change the sensitivity in the camera settings to medium or high sensitivity to solve this problem.
13. Why is the video missed?
① Ambient temperature: The smart door lock PIR sensor works by detecting the temperature difference between the human body and the background environment. If the ambient temperature is close to the human body temperature (about 37°C), the difference between the human infrared radiation signal received by the sensor and the background noise signal is reduced, and it may be difficult to distinguish the human body heat
② Movement speed: Movement too fast or too slow will affect the detection effect of the sensor. Too fast movement may exceed the sampling frequency of the sensor, resulting in missed detection; too slow movement may cause the sensor to mistake it for background noise.
③ Movement direction: Horizontal movement (entering the door lock range horizontally from the front of the door) is easier to detect, while longitudinal movement (approaching the door lock from the front of the door) may not be easily identified if the front of the user's home is a straight and deep corridor, and the user's body movement is too small when approaching the door lock.
14. Will the door lock automatically lock if the door is not opened after the indoor/outdoor verification is passed?
If the door is not opened after the indoor/outdoor verification is passed, the door lock will automatically lock again, but due to the different states of the door, it may appear half-closed (seemingly closed, but not closed). It is recommended to manually close the door again to ensure that the door is closed.
15. How to use the indoor emergency knob to open the door, is the rotation direction clockwise or counterclockwise?
Make sure the knob is rotated clockwise or counterclockwise to the maximum, and push/pull the handle to open the door. The direction of rotation is the opposite direction of the door frame or lock tongue.
16. How to choose the door lock guide?
The standard size is right-angle double hole 24*240. Select the most suitable guide piece according to the original door lock size measured and fed back. Supports Overlord lock body.
17. How to enable and disable the electronic anti-lock, and how to open the door outdoors after enabling it?
When you need to enable the electronic anti-lock, you can press and hold the electronic anti-lock button on the rear panel for 1.5 seconds. The red light will be on for a long time, accompanied by a successful opening sound effect, indicating that the opening is successful. The red light will go out after 3 seconds. To unlock the anti-lock, press and hold the electronic anti-lock button for 1.5 seconds (the red light will be on at the same time), accompanied by the unlocking anti-lock sound effect, and the anti-lock will be unlocked. The electronic anti-lock function can also be turned on or off in the Mi Home APP after the mobile phone Bluetooth is connected to the door lock locally.
Tip: After the electronic anti-lock is turned on, only administrator privileges and mechanical keys can unlock the door outdoors.
18. What is the away mode?
When you go out, you can manually arm and link other devices to execute smart scenes. It is recommended to create a smart (select “away mode” under the “if” condition). You only need to click “away mode” on the front panel when you leave home to enable this function.
Tips: This function needs to be used with a Bluetooth gateway.
19. What is 3D structured light?
3D structured light face recognition is to build a 3D face model by irradiating the face with a speckle projector and reflecting the speckle back. When comparing faces, 3D face information is included, thus achieving the effect of 3D face recognition.
20. What should I do if fingerprint verification fails?
① Make sure there is no stain on your finger and keep it dry, and press your finger completely on the fingerprint recognition area and try again.
② If fingerprint verification fails, you can also unlock it by other means, such as face password, NFC card, etc.
21. Under what circumstances will an alarm be issued?
The situations in which an alarm is issued include: the door is ajar, the door lock is pried, the battery is low, the password fails to unlock multiple times, the fingerprint fails to unlock multiple times, and unlocking from indoors in away mode (this function needs to be enabled in the Mijia APP and the relevant smart linkage is set)
22. Can the Xiaomi Smart Door Lock 2 Face Recognition Edition bind or connect to multiple Xiaomi accounts at the same time?
Yes
23. What should I pay attention to when upgrading the firmware (OTA upgrade)?
Make sure the phone is connected to the Internet and Bluetooth is turned on, bring the phone close to the door lock, and wait for the upgrade to complete next to the door lock.
24. What password types does Xiaomi Smart Door Lock 2 Face Recognition Edition support?
① Long-term valid password (applicable to family members, supports anti-peeping virtual password), supports up to 50 groups
② Virtual password, enter a virtual password of up to 20 digits, as long as it contains 6 consecutive correct passwords, the door can be opened to prevent others from peeping
③ 10 groups of periodic temporary passwords (applicable to regular visitors such as nannies)
④ Long-term passwords and periodic temporary passwords can only be created when the mobile phone is locally connected to the door lock via Bluetooth.
⑤ One-time valid temporary passwords (applicable to temporary visitors, such as friends) support remote creation, up to 8 groups every half hour,
25. Does Xiaomi Smart Door Lock 2 Face Recognition Edition support 5G Wi-Fi network?
Does not support 5G Wi-Fi network, only supports 2.4G Wi-Fi network.
26. Under what circumstances should the emergency key be used?
When you cannot open the door normally in an emergency, you can use the emergency key to open the door. Do not lock the emergency key in the house.
27. No power after installing the battery?
a. Check whether the connecting wire is inserted in place or reversed;
b. Check whether the connecting wire is broken, pressed, or the socket is deformed;
c. The battery is installed reversely or has no power.
28. If you are not careful when using the Xiaomi Smart Door Lock 2 Face Recognition Edition, your hands will often be pinched. How can you open the door to avoid this problem?
The Xiaomi Smart Door Lock 2 Face Recognition Edition opens the door by pushing and pulling, and the shape is more beautiful and high-end, but due to the difference in left and right opening and inside and outside opening, there may be a problem that the door lock handle is too close to the wall. As long as you pay attention to the appropriate door opening method, you can avoid the problem of pinching your hands when opening and closing the door.
29. How to restart the Xiaomi Smart Door Lock 2 Face Recognition Edition?
The Xiaomi Smart Door Lock 2 Face Recognition Edition does not have a restart button. If the door lock fails, you can first use the mechanical key to unlock it, remove the battery cover on the back panel, take out the dry battery and lithium battery and reinstall them, and restart the door lock.
30. How to reset the door lock of Xiaomi Smart Door Lock 2 Face Recognition Edition?
Remove the battery cover on the back panel, then press and hold the “Reset Button” for three seconds until you hear “Reset the door lock, please verify the administrator's face, fingerprint or password” and release it. After verifying the administrator's face, fingerprint or password, you can reset the door lock to the initial state.
31. What should I do when the door lock is in the door half-open alarm state?
When the door half-open alarm occurs, the door lock is not completely locked. Please follow the steps below to eliminate the alarm:
① Open and close the door again.
② If the door looks closed, pull the indoor handle to make sure the door lock is not stuck in the door frame.
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